Nebula Cloud Service Incident - 2020-12-22 10:40 (UTC+0)

Nebula_CSONebula_CSO Zyxel Offical Agent Posts: 150  Zyxel Employee

Dear Nebula Users, 

The system has been temporarily unavailable due to an outage incident.

Issue Started from

   2020-12-22 10:40 (UTC+0) 

Resolved:

   2020-12-23 07:00 (UTC+0)

Issue Symptom & Risk:  
  1. Partial NCC web pages are unable to load information, like device LAN IP address, tx/rx traffic statistics or event log.

Note: This outage incident does not affect Nebula devices and their local network services


If you observed any issues that do not match the symptoms & risks mentioned above, please contact @Nebula_CSO

We apologize for any inconvenience this has caused. 

Zyxel Nebula Support




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