Nebula Cloud Service Incident - 2021-02-03 08:36 - 08:58 (UTC+0)

Nebula_CSONebula_CSO Zyxel Offical Agent Posts: 150  Zyxel Employee

Dear Nebula Users,

The system is temporarily unavailable due to an outage incident.

Issue Started from:

       2021-02-03 08:36 (UTC+0)


      2021-02-03 08:58 (UTC+0)

Issue Symptom & Risk:

  1. NCC web pages are unable to load smoothly. 
  2. Partial NCC web pages fail to display, like dashboard, device LAN IP address, tx/rx traffic statistics or event log.

Note: This outage incident does not affect Nebula devices and their local network services

If you observed any issues that do not match the symptoms & risks mentioned above, please contact @Nebula_CSO

We apologize for any inconvenience this has caused. 

Zyxel Nebula Support

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