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AGagarin
AGagarin Posts: 16  Freshman Member
First Comment Friend Collector Fourth Anniversary
edited April 2021 in Security

Hello.

I,m trying to make a connection using local User Authentication (new feature). Adding a user, sending config email, applying it. But no connection established. Device logs are empty about it.

Thank you.

All Replies

  • Alfonso
    Alfonso Posts: 257  Master Member
    5 Answers First Comment Friend Collector Second Anniversary

    HI @AGagarin

    Welcome to the forum.


    Please give us more information ... device model, client operating system, software version, what kind of vpn ...

    Regards

  • AGagarin
    AGagarin Posts: 16  Freshman Member
    First Comment Friend Collector Fourth Anniversary

    Hi @Alfonso

    Device - ZyWall VPN100 (10.02(ABFV.0)

    Client - Windows 10 Enterprise.

    image.png

    It must be simple. Receiving config "bat" file by e-mail. Applying (with some warnings)... As result - new VPN profile (L2TP-PSK)... And can not connect because of security reasons. I can post the error screens, but it will be in russian :)

  • Zyxel_Vic
    Zyxel_Vic Posts: 321  Zyxel Employee
    25 Answers First Comment Friend Collector Seventh Anniversary

    Hi @AGagarin

    Is your device on-line and ready for VPN connection? I'm wondering if you can send me the script you received to me in private message and let me try it on my Win10 as well.

  • AGagarin
    AGagarin Posts: 16  Freshman Member
    First Comment Friend Collector Fourth Anniversary

    Hi!

    Now VPN100 is offline, but VPN300 from my another test SITE has the same problem. May be we shall try on it?

  • Zyxel_Vic
    Zyxel_Vic Posts: 321  Zyxel Employee
    25 Answers First Comment Friend Collector Seventh Anniversary

    Hi @AGagarin

    Sure we can try on it. You may send me the script you received from the Orchestrator system mail via private message.

  • Coty
    Coty Posts: 4  ZCNE Certified
    First Comment Friend Collector Nebula Gratitude Second Anniversary
    I have the same problem that @Zyxel_Vic
  • AGagarin
    AGagarin Posts: 16  Freshman Member
    First Comment Friend Collector Fourth Anniversary
    My problem is solved.
  • Coty
    Coty Posts: 4  ZCNE Certified
    First Comment Friend Collector Nebula Gratitude Second Anniversary
    How too @AGagarin solved this?
  • AGagarin
    AGagarin Posts: 16  Freshman Member
    First Comment Friend Collector Fourth Anniversary
    Coty said:
    How too @AGagarin solved this?
    Just removed one string from the script ( Authentication method, marked blue)

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