No Secureporter Data post (4.55) ATP200

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iSpeed
iSpeed Posts: 110  Ally Member
First Anniversary First Comment
edited April 2021 in Security
Post 4.55 update I'm not getting any data in Secureporter.

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  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,366  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi @iSpeed  

    What’s the previous firmware was worked before 4.55 firmware?

    Can you also make sure your Secureporter config still exist:


    And make sure DNS query is available in your network environment.


    If configuration all correct but still without any data on SecuReporter, then we may need check your environment by private message.

  • iSpeed
    iSpeed Posts: 110  Ally Member
    First Anniversary First Comment
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    Rebooted firewall a 2nd time after update and seems to be showing data now. Close ticket.

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