Change Nebula Owner (Free Version)
Freshman Member
Hi,
According to the other posts to change the owner of a nebula account on the free version has to be done via private messages here?
Our previous technical director has left and I need to change the owner to myself, as I can't raise a support request on the free version.... here I am
Ta
Ian
According to the other posts to change the owner of a nebula account on the free version has to be done via private messages here?
Our previous technical director has left and I need to change the owner to myself, as I can't raise a support request on the free version.... here I am
Ta
Ian
0
Accepted Solution
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@Lord_Twig ,
Hi Ian,
The transfer process is done.
You are the organization owner and the device owner now.
BTW, we are now working on a new feature "Assign new organization owner" in the near future, please stay tune with our News and New releases.
Jason5
Zyxel Employee
All Replies
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Hi @Lord_Twig,
Welcome to Zyxel community!
Please help to enable Zyxel support at Help > Support request page and share me your organization name, so we can starting the transfer process for you.
Just a double confirm: You want to transfer the organization owner to your account, right?
Thank.Jason0 -
Morning!
That's done, the organisation name is "Eaton Square Belgravia" and the owner needs to switch from gareth@ to ian@.
I have access to both email accounts if you need any email authorisation.
Many thanks
Ian
0 -
Hi @Lord_Twig ,
Appreciate your cooperation.
I have started the process and also help you raise a ticket for tracking.
I will reply you via email when it is done.
Thanks.
Jason0 -
@Lord_Twig ,
Hi Ian,
The transfer process is done.
You are the organization owner and the device owner now.
BTW, we are now working on a new feature "Assign new organization owner" in the near future, please stay tune with our News and New releases.
Jason5 -
Thank you very much! this is great service.0
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Please can you do this change for me?0
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