USG not comunicate with specified IP address

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RaphaelOIiveria
RaphaelOIiveria Posts: 35 image  Freshman Member
First Answer First Comment Friend Collector First Anniversary
edited April 2021 in Security
Hi,
This is my case.
We have a rang of WAN IPs (Ex: 192.168.0.96-255.255.255.248)
If I configure WAN1 or WAN2 or WAN sub-interface with the IP 192.168.0.98 this ip not work, I can't ping internali this IP, but if I configure other IP address range (97,99-101) my USG work well.

Some one has ideia about this?

All Replies

  • RaphaelOIiveria
    RaphaelOIiveria Posts: 35 image  Freshman Member
    First Answer First Comment Friend Collector First Anniversary
    The mensage bellow is show when a ping the ip .98

    ping: sendmsg: Operation not permitted
  • Zyxel_Emily
    Zyxel_Emily Posts: 1,461 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

    Hi @RaphaelOliveira,

    For some ISP, some IP addresses are used for access link only, not for data link.

    When you configure 192.168.0.98 in wan1, use the following command on web console to check the ping result.

    Router# ping 8.8.8.8 interface wan1

    Before entering the command, capture packets on wan1 interface and filter by icmp.


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