USG not comunicate with specified IP address

RaphaelOIiveria
RaphaelOIiveria Posts: 35  Freshman Member
First Anniversary Friend Collector First Answer First Comment
edited April 2021 in Security
Hi,
This is my case.
We have a rang of WAN IPs (Ex: 192.168.0.96-255.255.255.248)
If I configure WAN1 or WAN2 or WAN sub-interface with the IP 192.168.0.98 this ip not work, I can't ping internali this IP, but if I configure other IP address range (97,99-101) my USG work well.

Some one has ideia about this?

All Replies

  • RaphaelOIiveria
    RaphaelOIiveria Posts: 35  Freshman Member
    First Anniversary Friend Collector First Answer First Comment
    The mensage bellow is show when a ping the ip .98

    ping: sendmsg: Operation not permitted
  • Zyxel_Emily
    Zyxel_Emily Posts: 1,280  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer

    Hi @RaphaelOliveira,

    For some ISP, some IP addresses are used for access link only, not for data link.

    When you configure 192.168.0.98 in wan1, use the following command on web console to check the ping result.

    Router# ping 8.8.8.8 interface wan1

    Before entering the command, capture packets on wan1 interface and filter by icmp.


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