Impossible to remove EZMODE_VPN_L2TP

danieles · October 2020

Hi,
I have set a VPN by Easy Mode but I'm not able to delete o modify it neither in Easy Mode nor Expert Mode.
In Easy Mode I'm stacked at step 3: USG20 doesn't save.

How to fix it?

Regards,
Daniele

Zyxel_Charlie · October 2020

@danieles
The EZMODE_VPN_L2TP rule can be deleted with following way.
Go to Expert Mode>Configuration>VPN>IPSec VPN>VPN Connection>Select EZMODE_VPN_L2TP then Click the Remove button>Press Yes.

Image: https://us.v-cdn.net/6029482/uploads/editor/i1/2vpnj00mnsio.jpg

danieles · November 2020

Hi,
sure, I have tried several times to remove it but IT DOESN'T WORK! After click the configuration is still present.

Image: https://us.v-cdn.net/6029482/uploads/editor/kg/f25sv3y3qs6a.png

Zyxel_Charlie · November 2020

@danieles
I checked it again with firmware: 4.39(ABAQ.0) without any issue.

Image: https://us.v-cdn.net/6029482/uploads/editor/1i/nn69y4hmsj7w.jpg

Image: https://us.v-cdn.net/6029482/uploads/editor/nd/ixgflcgfb7ks.jpg

What firmware version are you using? Use Incognito window and check it again.
If the issue still occur, can you private message the configuration for check further.

stefanocps · July 2021

hello i have the same issue. Created a VON rule in easy mode, and evene if i go to expert and delete i get error Latest firmware on router is USG20W-VPN