GS1900-24HP

RuiDaCruz
RuiDaCruz Posts: 2  Freshman Member
First Comment
edited August 2022 in Switch
hi.
need help please
I turned on the zyxel for the first time and connect through 192.168.1.1
nothing strange so far
when naming the ports and do other configuration on the system I loose access to the page 192.168.1.1 
I've already turn off the switch and also reset the switch but still cannot have access

Can anyone help me?
Thank you

All Replies

  • Zyxel小編 Lucious
    Zyxel小編 Lucious Posts: 277  Zyxel Employee
    25 Answers First Comment Friend Collector Third Anniversary
    edited November 2020
    @RuiDaCruz

    Welcome to Zyxel community.

    when naming the ports and do other configuration on the system I loose access to the page 192.168.1.1 
    Can you be more specific about what "other configuration" is? such as VLAN or PVID?

    Our current suggestion is to make sure you factory-default reset the switch by pressing reset button for over 10 secs and release.
    Then you can use ZON utility to find out what exact IP the switch is.
    It should be 192.168.1.1(or DHCP) if the reset does take place.
    https://kb.zyxel.com/KB/searchArticle!viewDetail.action?articleOid=018017&lang=EN


    Zyxel_Lucious



  • RuiDaCruz
    RuiDaCruz Posts: 2  Freshman Member
    First Comment
    Only name the ports, put the data and time correct and enable security on the ports nothing else

    I already done the reset button for 10 seconds about 5 times and nothing...

    but three ours later star working... don't understand
    thank you for your answer
  • Zyxel小編 Lucious
    Zyxel小編 Lucious Posts: 277  Zyxel Employee
    25 Answers First Comment Friend Collector Third Anniversary
    @RuiDaCruz

    Maybe there is another device with 192.168.1.1 in the network?
    You may try change the GS1900's IP to 192.168.1.2 to see if problem solves.

    Zyxel_Lucious

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