Bug Report: Android App - occasionally says no Multy X installed
chip
Posts: 14
Freshman Member
Freshman Member
Bug Report: Android App - occasionally says no Multy X installed
Device: Android 8.1.0 Google Pixel
Steps to reproduce: appears random.
Issues:
a. opening the app, main screen says no Multy X installed
b. clicking option/menu button, shows strange characters where normally it shows my logged in email
c. closing the app, restarting the app, will fix the issue for the moment. no further login/logout/etc is required.
here are my screenshots, showing 3 different days/times, with 3 different weird characters where it should be my email:




#MultyX_January
Device: Android 8.1.0 Google Pixel
Steps to reproduce: appears random.
Issues:
a. opening the app, main screen says no Multy X installed
b. clicking option/menu button, shows strange characters where normally it shows my logged in email
c. closing the app, restarting the app, will fix the issue for the moment. no further login/logout/etc is required.
here are my screenshots, showing 3 different days/times, with 3 different weird characters where it should be my email:




#MultyX_January
0
Comments
-
What's the version of your Multy X APP?Do you try to remove and reinstall it?0
-
running version: 1.4.1.171227 from the Google Play Store on Google Pixel 8.1.0 device.
yes, I have tried removing and reinstalling the app. I can't find any patterns as to when this bug occurs, but its typically once or twice a week.0 -
Thanks for your feedback. We will keep improving Multy X app for more stable.0
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