instable /blocked internet connection with Multy X

Zuio
Zuio Posts: 3  Freshman Member
edited May 2018 in Multy WiFi System
1. we often experience loss of connection . to cure it i have to go offline with the Ipad, macbook or even android mobile, and reconnect. it also helps to change the network 2.4MHz to 5 MHz or reverse. 
2. we turn off our hotspots at night. the slave hotspot  with a timer. if i am surfing connected on the main hotspot i have also to reconnect or change frequency.

I have installed the latest firmware only a view days ago but still the same.

regards 

#MultyX_May

All Replies

  • Denos
    Denos Posts: 1  Freshman Member
    edited May 2018
    I also have a similar problem. Does your problem the same as below picture?

    "It also helps to change the network 2.4 MHz to 5 MHz or reverse." -> How to help? 

    May I know what's your meaning about second point? How many Multy X units you have?
  • Zuio
    Zuio Posts: 3  Freshman Member
    We have two Multy x.
    About your picture, until now i haven‘t seen something similar.
    Some how i think it has to do with the Connection ID witch expires, an needs to be Updates or so.


  • Zyxel_Steven
    Zyxel_Steven Posts: 246  Zyxel Employee
    In order to provide you with a better assistance, we have contacted you via private message. Please kindly check your message box.

Categories

Consumer Product Help Center

EnglishTiếng ViệtРусскийไทย中文（台灣）