mycloud.zyxel.com not finding my NAS326
bukohu
Posts: 2 
Freshman Member
Freshman Member
Hi,
can anyone help me please?
I just set up my NAS326, but the tool for finding my product at mycloud.zyxel.com is not working.
I have the UpNPsettings, my router has it.
I tried it in every browser, but my product do not appear during automatic search nor searching manually.
thanks a lot
#NAS_Aug0
All Replies
-
Do you install the package of myzyxelcloud?
Try to remove it and reinstall it.
Your topology shoud be like this: Internet -------Router------NAS.
You could also check if the NAS find the UPnP router in its control center in web managemnt page or not0 -
The topology is the same, as you wrote it.
I did the uninstallation and reinstallation of the myzyxelcloud, but nothing happened.
The NAS finds the upnp router in the control system.
So, I'm quite puzzled...0
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