Can't access router settings with VGM1312-B10D

panospc
panospc Posts: 2  Freshman Member
edited December 2018 in Smart Home Product
I have updated my VGM1312-B10D to the latest VMG1312-B10D_5.13(AAXA.8)C0 firmware

  • Restart the router
  • Reset the router
  • Connect with WiFi and ethernet cable
  • Connect from my phone
  • Different browsers
  • Connect from my pc by using a live linux distro
Is there any way to flash a firmware without access to web interface?

#CPE_Dec_2018




All Replies

  • YeK
    YeK Posts: 149
    First Comment Friend Collector Fifth Anniversary
     Ally Member
    Hi,

    Can you please provide screenshot of "Welcome to the Web-Based Configurator" you mention?
    Besides access GUI is impossible, does internet connection or other service work well? 
  • panospc
    panospc Posts: 2  Freshman Member
    Bellow is the screenshot, as you can see, only the title and the light gray background is visible.
    Internet worked well until the hard reset, now I can't enter settings to setup my internet connection.

    Here is a screenshot of the source code of the page

  • AAAAL
    AAAAL Posts: 125  Ally Member

    Hi panospc,

    By observing your screenshot, I  think the web page had a response, you can clear the browser cache first and try this URL: http://192.168.1.1/login


  • tommy
    tommy Posts: 2  Freshman Member
    hi,

    i have a NSW ZyXEL GS1900-24E and also at me it is not working to reach the web interface. i even didnt reach it one time.

    Any help?

    I tried everything which was mentioned above in this thread.

    Thanks
    Tommy
  • newBie_
    newBie_ Posts: 15
    First Comment Friend Collector Third Anniversary
     Freshman Member
     Hi @tommy,

    Looks to me that you haven't found out your GS1900 IP right?
    AS I've read in the other discussion, you can use ZON utility to discover the IP of the device but must be in the same subnet. And I've tried it you can also use ZON to access the web interface.

    Give it a try.
    Peace!
  • Zyxel小編 Lucious
    Zyxel小編 Lucious Posts: 279
    25 Answers First Comment Friend Collector Third Anniversary
     Zyxel Employee
    edited January 2019
    Hi @tommy,

    Due to you created another discussion in regards of your question about GS1900-24E.
    We've provided the answer for you in that thread.
    Kindly have a look and let us know if any further question, thanks!

    Sincerely,
    Zyxel_Lucious

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