Multy X App not showing any connected devices on Parental Control

The_Marshal
Posts: 5
Freshman Member

MultyX Firmware: V2.10(ABKJ.7)C0
Android Moto Z3 Play phone, App Version 2.2.3190130
I was on the previous Firmware 2 weeks ago, and on a different phone. And the Attached Devices (parental controls) stopped showing up.
They are still not showing up in the App after:
Upgrading to a new phone.
Upgrading to the Latest Firmware
Uninstalling and reinstalling App
I see on homepage I have 19 connected devices, and this will change as people use IP devices around the house. But I can no longer view them individually or work with them.
This is frustrating. I can not work with devices.
#MultyX_Feb_2019
Android Moto Z3 Play phone, App Version 2.2.3190130
I was on the previous Firmware 2 weeks ago, and on a different phone. And the Attached Devices (parental controls) stopped showing up.
They are still not showing up in the App after:
Upgrading to a new phone.
Upgrading to the Latest Firmware
Uninstalling and reinstalling App
I see on homepage I have 19 connected devices, and this will change as people use IP devices around the house. But I can no longer view them individually or work with them.
This is frustrating. I can not work with devices.
#MultyX_Feb_2019
0
Comments
-
What do you mean about your problem?
Is there any screenshots?0 -
The_Marshal,
Does device list shows empty, but there are some client connected to MULTY X?
Do you try to re-install MULTY APP or reset MULTY X?
0 -
Hi The_Marshal,
I have the same problem before and completely reinstalled my Multy X, it has resolved. Do you try to reset and reinstall it?
0 -
When I look at the Device List it is a blank white screen. No devices listed
Are y'all suggesting that I DELETE the existing network, and then reinstall both the App, and then install the MultyX as a new network?0 -
I have reinstalled the phone app 2x. No change.
I restarted the Nodes several times.
I have not DELETED everything and started over.0 -
Do you remember that you ever reserve some IP for specific device via Multy App?
In this case, maybe you should try to reset and reinstall your Multy X to solve this problem.0
Categories
- 6.9K All Categories
- 2 Education Center
- 1.4K Nebula
- 34 Nebula Ideas
- 40 Nebula Status and Incidents
- 4K Security
- 203 Security Ideas
- 753 Switch
- 31 Switch Ideas
- 637 WirelessLAN
- 10 WLAN Ideas
- 4.6K Consumer Product
- 105 Service & License
- 224 News and Release
- 39 Security Advisories
- 522 FAQ
- 239 Nebula FAQ
- 121 Security FAQ
- 73 Switch FAQ
- 67 WirelessLAN FAQ
- 6 Consumer Product FAQ
- Documents
- 30 Nebula Monthly Express
- 45 About Community
- 32 Security Highlight
Consumer Product Help Center
