NSA325 "lost" Music and Video Folders
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Posts: 4 
Freshman Member
Freshman Member
I have a NSA325 v1 with most recent firmware. I was using my tv to watch a video and noticed it was not available. Upon further investigation I noticed the only shared folder available to me was the "photos" folder. I have looked to make sure that twonky was turned on and that the folders are published and they are. I can access the folder with my laptop, but none of my media players on the tvs can see them. I contacted support and was advised that the device was "no longer supported" and that the only thing they could advise was to reset it. Which I did with no improvement. I refreshed the TWONKY service and can see that it is only pulling files from the "photos" folder. This just happened a few weeks ago after years of flawless service so I am not sure what caused it. I also noticed the below article and wondered if this is the issue.
#NAS_Jun_2019
https://support.zyxel.eu/hc/en-us/articles/360000661479
Any suggestions? Thanks in advance#NAS_Jun_2019
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Best Answers
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Restart/Rescan/Clear Cache did not work at all. The previous workaround does work, however, it is a bit more complicated for the 325v1. It does not have SSH installed, but I stumbled across the below article on how to install it on the 320 and it worked.
https://blog.julianxhokaxhiu.com/en/how-to-setup-an-ssh-server-on-zyxel-nsa320/
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repost0
All Replies
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Do you try to the workaround of that link?
https://support.zyxel.eu/hc/en-us/articles/360000661479
You also can check my previous post.
https://homeforum.zyxel.com/discussion/2546/nsa325-lost-music-folders/p1
- If you used CIFS (\\NAS_IP), is it able to see/access the folder/file?
- If you used Windows Media Player, is it able to see/access the folder/file?
- What is the setting of "Share Publish"?
- What is the current firmware version of your NSA325v1?
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· No. I have not attempted this yet as I have not had a great deal of experience with Linux. I was hoping there might be an alternative
· I have not used CIFS
· Windows 10 Window Media Player does not see either the Video or Music folders. It does see the photos folder.
· See attached
· NSA325_4.81(AAAJ.1)
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Try to use these option of Twonky web interface to see if there is any improvement.
If not, you may need to try that link's workaround.0
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