Modem Zyxel VMG1312-B30B wifi lights but no signal

TomasTopek
TomasTopek Posts: 10  Freshman Member
edited November 2019 in Smart Home Product
I use wifi modem Zyxel VMG1312-B30B. Internet works perfectly only by LAN connection. Wifi lights green but no signal. I tried to reset modem, I tried instal the newest firmware, but still no wifi signal. Modem diagnostic say wlan passed - connection is OK, but still no signal. Could you please help me ? Thank you and best regards, Tomas Topek


#SP_Nov_2019

Best Answers

  • TomasTopek
    TomasTopek Posts: 10  Freshman Member
    edited October 2019 Answer ✓
    WLAN lights green, but no signal is visible on my mobile phone, PC, atc. Please help me.

  • TomasTopek
    TomasTopek Posts: 10  Freshman Member
    Answer ✓
    WLAN lighting green - but no wifi signal
  • TomasTopek
    TomasTopek Posts: 10  Freshman Member
    Answer ✓

    Wireless connection test passed succesfully, but no wifi signal !!!
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All Replies

  • TomasTopek
    TomasTopek Posts: 10  Freshman Member

    Wireless setting is OK, I think, but no visible wifi signal !!!
  • TomasTopek
    TomasTopek Posts: 10  Freshman Member

    Zyxel VMG1312-B30B  actual settings.
  • Hummel
    Hummel Posts: 212
    First Comment Friend Collector Third Anniversary
     Master Member
    @TomasTopek,
    Does it mean you can not see the SSID when trying to connect the wireless network?
    If it doesn't work after you reset the device, my suggestion is to contact the local support.
  • TomasTopek
    TomasTopek Posts: 10  Freshman Member
    @Hummel,
    Yes you are right I cannot see SSID. Something is wrong with Zyxel VMG1312-B30B and I don't know what ..... Therefore I'm here and I do believe that somebody help me.
     

  • Hummel
    Hummel Posts: 212
    First Comment Friend Collector Third Anniversary
     Master Member
    @TomasTopek,
    Have you tried to change to use different channel?
  • TomasTopek
    TomasTopek Posts: 10  Freshman Member
    @Hummel,
    Yes, I tried all channels, but without any success.
  • Hummel
    Hummel Posts: 212
    First Comment Friend Collector Third Anniversary
     Master Member
    @TomasTopek,
    My suggestion is to contact your local support for the help because it looks doesn't like a problem which can be solved from the forum since you have tried to reset the device and upgrade to the latest firmware but failed to make it work.

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