certificate problem

paolucini · January 2020

I've forced the system to accept only https connection, but the certificate is not valid. I've followed the procedure to create this certificate, but now there's no way to enter in the config page through the Starter Utility...Can I roll back this state? Thank You

#NAS_Feb_2020

Batou · February 2020

Do you able to access your NAS device now?
What is the model name?

When you enabled HTTPS on NAS device, you don't necessarily need the certificate and still can access it via HTTPS. Or just download the certificate of your NAS device, then import to the browser.

Image: https://us.v-cdn.net/6029482/uploads/editor/42/gdsj7t2wu26b.png

paolucini · February 2020

Done...a deep reset and the config page is back. Thank You

paolucini · February 2020

Thank for your answer, It's a NAS542, and actually I cannot access to the control panel:

The site cannot provide a secure connection.
192.168.1.100 has sent an invalid response.

Try to run the Windows Network Diagnostic tool.
ERR_SSL_PROTOCOL_ERROR

This is the message returning from the starter utility login
At first i have tried with the imported certificate, without success (outdated CA, same browser message), then I rolled back the config (entering the menu typing http instead of https) and tried to create it via the SSL page, but now there's no way go back to the config... Please help!

Batou · February 2020

Do you able to access "http://nas542" or "https://nas542"?
If not, please try to reset your NAS542, then check it again.

Image: https://us.v-cdn.net/6029482/uploads/editor/81/584wzhv8atg6.png

paolucini · February 2020

No way to get the config page...I'll try to reset the unit, but I am afraid to loose data. Even if the manual says that there's no risk....

certificate problem

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