Multy app is disconnected
copossum
Posts: 11
Freshman Member
Freshman Member
like many others I have the problem that my multy app (android) says it is disconnected. Internet connectivity works, though. I just cannot administer my multy anymore.
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All Replies
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Dear Sir,
What Multy device model are you using?
Could you provide your network topology?
Please provide us some screenshots related to your issue.
What is your Multy app version?
Could you send us the feedback on the Multy APP?
Best regards,
Jerry
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Multy App Version: 2.3.13.201210
Multy Device: WSQ50
NW topology: bridge mode
screenshots are attached
I sent the logfile that comes with the feedback directly to you, as the feedback function does not provide an email addressthank you for your help
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Dear Sir,
I've received your log, I'll contact you via private message.
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when?0
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Dear Sir,
Please check your message box again.
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