ATP500 Web GUI not work
Hi, since yesterday morning the 2 atp500 ATP Web GUI is not working. I have to force reboot by turning it off, then it restarts correctly for a few hours until it locks again. SSL VPN logins are also blocked. the version of the firewall
4.62 (ABFU.0). what can I do?
thanks Enrico
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All Replies
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Hello, I have the same problem with usg flex 500.0
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Check this thread: https://community.zyxel.com/en/discussion/9846/advanced-threat-protection-tab-hung-cpu-spike#latest
There was a bad App Patrol signature causing the Web GUI to hang up. Forcing an update of the signature fixed the problem..0 -
i had already tried to update signature from 2021 to 2020 app patrol, disabled collect log, but today web GUI still locked ... i have to wait for tomorrow for manual restart.
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restarted firewall, all ok, thanks0
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Hi all,
that´s right, the signature must be 2020 + device need a restart to release the cpu which stuck before.
Kind Regards,
Tobias0
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