Firefox 85.0.2 issues with GUI

travisb
travisb Posts: 10  Freshman Member
First Comment Second Anniversary
edited April 2021 in Security
We are seeing an issue with GUI freezing when attempting to access Monitor -> Advanced Threat Protection after latest firmware update 4.62 ABFW.0 and FF 85.0.2. Other browsers seem to work fine. ATP100 & ATP200 devices all show the same behavior.

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  • travisb
    travisb Posts: 10  Freshman Member
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    Another observation if the license has expired Advanced Threat Protection tab loads fine using Firefox.
  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,230  Zyxel Employee
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    Hi @travisb

     

    Thanks for your feedback.

    I did a test on my site:

    I used ATP500&ATP100(Both V4.62 firmware) and win10 PC with Firefox 85.0.2 but cannot reproduce it on my site.

    Can you try to clean the browser and dns cache then try again?

    Thanks.



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  • travisb
    travisb Posts: 10  Freshman Member
    First Comment Second Anniversary
    cleared cache and disabled secure dns/proxy in FF. This is what I see when accessing ATP under monitoring. So no change.


  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,230  Zyxel Employee
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    (1). What is the OS of your PC? and the OS version?
    (2). Could you try another PC(e.q. win10) with Firefox 85.0.2 to verify this again?
    Thanks.


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    Share your feedback through our survey, make your voice heard, and win a WiFi 7 AP! https://bit.ly/2024_Survey_Community

  • travisb
    travisb Posts: 10  Freshman Member
    First Comment Second Anniversary
    Looks like FF 86.0 resolved the issue. OSX

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