Merging two nebula accounts
Options
All Replies
-
HI Carlo,
you can change the Owner of one Site to the other site this will bring you both Organization together.
https://support.zyxel.eu/hc/en-us/articles/360017082119-Can-I-transfer-my-organization-to-another-account-in-Nebula-Control-Center-Owner-change-
Kind Regards,
Tobias0 -
yes, I know that workaround.
I just wanted to know if I can merge 2 different accounts for the https://portal.myzyxel.com
0 -
Hi Carlo,
such feature is not available yet.
We can only go with "Transfer" from one to one, and if one is empty we can going to delete this one.
Kind Regards,
Tobias0 -
How do I transfer a device registered to one account to the other in the https://portal.myzyxel.com
0 -
Hi Carlo,
please follow this one:
https://support.zyxel.eu/hc/en-us/articles/360010368279-Re-register-ZyWall-to-another-MyZyxel-Account
Kind Regards,
Tobias0 -
Hi,
if you need it for Nebula it not possible with the GUI, please open a Support Request, that we do it in backend:
https://support.zyxel.eu/hc/en-us/requests/new
0 -
great thanks for the help0
-
Zyxel_Tobias said:Hi Carlo,
please follow this one:
https://support.zyxel.eu/hc/en-us/articles/360010368279-Re-register-ZyWall-to-another-MyZyxel-Account
Kind Regards,
Tobias
I did follow the above procedure but when I click on register it says: device is already registered.
How can I migrate a client from one account to another without factory reset the USG?0 -
0
-
Categories
- All Categories
- 392 Beta Program
- 2.1K Nebula
- 116 Nebula Ideas
- 78 Nebula Status and Incidents
- 5.1K Security
- 51 USG FLEX H Series
- 247 Security Ideas
- 1.3K Switch
- 70 Switch Ideas
- 907 WirelessLAN
- 34 WLAN Ideas
- 5.9K Consumer Product
- 211 Service & License
- 332 News and Release
- 71 Security Advisories
- 21 Education Center
- 5 [Campaign] Zyxel Network Detective
- 1.9K FAQ
- 880 Nebula FAQ
- 415 Security FAQ
- 220 Switch FAQ
- 195 WirelessLAN FAQ
- 46 Consumer Product FAQ
- 137 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 72 About Community
- 63 Security Highlight