I want to switch devices between 2,4 and 5 Ghz without separating the SSID's

Options
Zed
Zed Posts: 2 image  Freshman Member
Friend Collector
edited May 2021 in Multy WiFi System
Hi,

I have Zyxel Multy 3-pack Mesh. My Chromecast has automatically connected to the 5Ghz network and I'm wondering if there is a way to change that in the app? A way to chose which frequency band to connect to without separating the two SSID's.

Thanks in advance

All Replies

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,405 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments
    edited May 2021
    Hi @Zed

    Currently, Multy device support using different SSID on 2.4G and 5G, but not available to select a specific band on Multy APP. 
    May I know what scenario you would like to set up in your environment?




  • Zed
    Zed Posts: 2 image  Freshman Member
    Friend Collector
    Zyxel_Jerry said:
    Hi @Zed

    Currently, Multy device support using different SSID on 2.4G and 5G, but not available to select a specific band on Multy APP. 
    May I know what scenario you would like to set up in your environment?




    I want to connect my Chromecast to 2,4 because it’s disconnecting a lot while connected to the 5 bandwidth. While waiting for reply here I separated both bandwidths and connected the Chromecast to 2,4 but it still disconnected so I assumed there’s something wrong with the Chromecast itself. Or is there maybe documented cases of this Zyxel system being unstable with Chromecast? Thanks for your reply
  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,405 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments
    Hi @Zed

    Could other clients connect to the Multy device?
    To check the signal in your environment, you can download the wifi analyzer on your mobile and use the app to check.





Categories

Consumer Product Help Center

EnglishTiếng ViệtРусскийไทย中文（台灣）