Can i use nebula control center without usg... ?

askok
askok Posts: 4
in Nebula
Hi
I have Inteno DG400 router and GS1920-24 only.
I bought 1month PRO license to test nebula but i don`t see any activity on switch ports.
Dashboard says no gateways.
Regards
Asko

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  • Zyxel_Adam
    Zyxel_Adam Posts: 430  Zyxel Employee
    Zyxel Certified Network Administrator - Nebula 25 Answers First Comment Friend Collector
    Hi @askok,

    Welcome to Zyxel Community!

    Kindly inform you that you don't require a USG to make your Organization to be PRO.
    If you only have one Nebula device and it's with a PRO license, which is GS1920, in your Organization, you may see there is a "Upgrade now" button in Organization-wide > Configure > License & Inventory > Overview tab.


    Note:
    1. All Nebula devices in the same Organization should have at least one Plus/PRO license to upgrade Organization to be Plus/PRO.

    Adam

  • askok
    askok Posts: 4
    I have active license.

    but ...

  • askok
    askok Posts: 4
    And real situation.


  • Zyxel_Adam
    Zyxel_Adam Posts: 430  Zyxel Employee
    Zyxel Certified Network Administrator - Nebula 25 Answers First Comment Friend Collector
    @askok,

    Thanks for your reply.

    It looks like your switch is still on Standalone mode.
    Could you please check Basic settings > Cloud Management > Nebula Control Center Discovery, if it is active?


    Note that when your switch connects to NCC (Online), all the configuration of switch will be erased and apply configuration of NCC.

    Adam

  • askok
    askok Posts: 4
    This option is active but what this mean? 
    I have internet connection.


  • PeterUK
    PeterUK Posts: 3,461  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary
    Answer ✓

    Check the IP settings of the switch and DNS


  • gb5102
    gb5102 Posts: 25  Freshman Member
    First Comment Friend Collector Third Anniversary
    Answer ✓
    I agree with PeterUK, check if the switch has a default gateway and DNS servers configured
  • Zyxel_Adam
    Zyxel_Adam Posts: 430  Zyxel Employee
    Zyxel Certified Network Administrator - Nebula 25 Answers First Comment Friend Collector
    Answer ✓
    @askok,

    Thanks for your reply.
    As @PeterUK and @gb5102 mention that you may check if your switch is able to access the Internet.
    You could also test if your network is allowed to access port 4335 & 6667 by clicking them. One of them should be capable to work on your network.

    If it is still not working, you may refer to our switch troubleshooting guide for more detail.
    https://community.zyxel.com/en/discussion/4267/how-to-simply-troubleshooting-on-my-nebula-switch

    Adam

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