[Syslog] I only receive "AP Log"

Julien_R
Julien_R Posts: 5
Friend Collector
in Nebula
Hello, I have an ubuntu 18.0.4 dedicated server, and I'm trying to get the logs of my "NWA1123ACv3".

I'm using rsyslog, and it works very well for the "AP Log" :


But when I try to switch from "AP Log" to another like "Gateway traffic log", I don't receive anymore the logs.

My rsyslog is active :

I don't understant why this happens, do I have to change my rsyslog.conf ?

Best regards,
Julien

Accepted Solution

  • Zyxel_Chris
    Zyxel_Chris Posts: 727  Zyxel Employee
    Zyxel Certified Network Administrator - WLAN Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 50 Answers
    Answer ✓
    Hello @Julien_R

    Please note that need to have the NSG or USG Flex series then can see the gateway related syslog. Believe there is some misunderstanding, because I didn't see any gateway in this org.

All Replies

  • Zyxel_Chris
    Zyxel_Chris Posts: 727  Zyxel Employee
    Zyxel Certified Network Administrator - WLAN Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 50 Answers
    @Julien_R
    Can you toggle on invite Zyxel support to be the admin in Nebula, Help>Support request? And please provide your organization name for me then I can check on this. :)
  • Julien_R
    Julien_R Posts: 5
    Friend Collector
    Zyxel_Chris said:
    @Julien_R
    Can you toggle on invite Zyxel support to be the admin in Nebula, Help>Support request? And please provide your organization name for me then I can check on this. :)
    It's done, my organization name is "Wifiarea", thanks!

  • Zyxel_Chris
    Zyxel_Chris Posts: 727  Zyxel Employee
    Zyxel Certified Network Administrator - WLAN Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 50 Answers
    Answer ✓
    Hello @Julien_R

    Please note that need to have the NSG or USG Flex series then can see the gateway related syslog. Believe there is some misunderstanding, because I didn't see any gateway in this org.

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