USG40 2FA with ClickSend issue

dpipro · September 2021

Hello,

The 2FA email-to-SMS is not working, the Clicksend receives the email from the appliance but, aparently without body (message empty)

Image: https://us.v-cdn.net/6029482/uploads/editor/ja/pfi6lm3ibv3f.png

I think the SMS and the 2FA authentication are set correctly. I even try to configure the message as simple as possible (=teste) but the issue remains.

Image: https://us.v-cdn.net/6029482/uploads/editor/td/kt7h1uwv1ftr.png

Image: https://us.v-cdn.net/6029482/uploads/editor/vk/ac2cswd7stmd.png

Anyone had a similar issue? Thank you

MJStar · September 2021

Hello,
What firmware version you are running on USG40 now?

dpipro · September 2021

MJStar said:

Hello,
What firmware version you are running on USG40 now?

Hi MJStar,

4.65p1

Thank you

CHS · September 2021

You may refer to this thread. Should be the same reason.

USG40 2FA with ClickSend issue

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