Nebula Device status On, but cannot reboot and SDWAN connection down

Cyber_IT
Cyber_IT Posts: 20
First Comment Friend Collector Second Anniversary
 Freshman Member
in Nebula
Dear Sir / Madam,

We checked Nebula Device status On, but cannot reboot and SDWAN connection down, please advise us. Thank you.



Group: Cyber
ORG: Tinson
SITE: HK-WK

All Replies

  • Zyxel_Kevin
    Zyxel_Kevin Posts: 558
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 500 Comments
     Zyxel Employee
    Hi @Cyber_IT
    After checking,There is not device in ORG.
    Could you kindly send your device's SN/MAC in Private Message? 
    Kevin
  • Zyxel_Kevin
    Zyxel_Kevin Posts: 558
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 500 Comments
     Zyxel Employee
    The issue was resolved by our Team.
    Please kindly check the issue was resolved and checked the service .
    Kevin

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