My Wifi Antenna NWD6602 doesn't work properly

kolly288 Posts: 2

January 2022 edited January 2022 in Smart Home Product

Hello.

I've bought Zyxel NWD6602, plugged it into USB port, installed latest Zyxel driver.

My Wifi router is Huawei EchoLife HG8245W5. Windows 10. 80% signal. Same problem on 2ghz and on 5ghz:

When I plug the NWD6602 into USB, wifi sometimes works, often it shows "unable to connect" error.

I have a "press wps button on router" popup. This button does nothing.

Is it possible to solve this problem? Thanks.

0

Accepted Solution

• 

  Dexter Posts: 108  Ally Member

  

  January 2022 Answer ✓

  Try to disable WPS option on the router above and disable the RunSWUSB service and WPS2.0 on the windows laptop.

  0

All Replies

• 

  Dexter Posts: 108  Ally Member

  

  January 2022 Answer ✓

  Try to disable WPS option on the router above and disable the RunSWUSB service and WPS2.0 on the windows laptop.

  0
• 

  kolly288 Posts: 2

  January 2022

  Dexter said:

  Try to disable WPS option on the router above and disable the RunSWUSB service and WPS2.0 on the windows laptop.

  
  Thank you for your advice,
  I've uninstalled Realtek software and suddenly nwd6602 wifi works well.
  
  Last thing I would like to undestand:
  

  Windows OS (nwd6602,5ghz,ac)shows 585/585mbit WiFi transmit rate. Browser download rate is 200-250mbit.

  But my 2years old smartphone does 250-320mbit browser download.
  

  Why does nwd6602 not go as fast as the smartphone?
  

  
  
  

  0
• 

  Dexter Posts: 108  Ally Member

  

  January 2022

  Not sure about that, but the window os have some related settings can config to improve the speed this.https://answers.microsoft.com/en-us/windows/forum/all/why-is-my-download-speed-so-slow/9ba810e7-0b93-45c2-9441-b29a91546af8
  
  
  

  0