Where is the support/download section for AX7501-B0

monsieur_cedric · September 2021

Hello,
Having issues with my new AX7501-B0 (10g fiber router): short Lan drops, long Wifi drops (with several devices, even facing the routeur). I would like to know if there is a new firmware to fix these issues or if my routeur is faulty.
Thanks in advance.

SEJ · September 2021

Hi,
For the new firmware, it may depends on your supplier.
If your AX7501-B0 comes from ISP, you may need to check with your ISP for new firmware version.

tonygibbs16 · September 2021

Hello @monsieur_cedric

There is some advice at https://support.zyxel.eu/hc/en-us/articles/360019108619-Zyxel-security-advisory-for-DNSpooq which follows what @SEJ said.

There are Downloads and resources also at https://service-provider.zyxel.com/global/en/products/wifi-system/mpro-mesh-wifi-gateways/ax7501-b0

Kind regards, Tony

Alex1964 · March 2022

Can You give me a model name of transciver in AX7501-B0 router please?

Jackmash2 · April 2022

The AX7501-B0 router uses a variety of different transceivers, depending on the specific model and configuration. Some common transceivers used in AX7501-B0 routers include the following:

• Intel X550-AT2 10GBASE-T Ethernet Converged Network Adapter

• Cisco SFP+ 10GBase-SR Transceiver Module

• HP X121 1G SFP LC SX Transceiver

• Juniper Networks EX-SFP-10GE-USR USR 10000Base-X SFP+ Module

Depending on the model and configuration of your specific router, it may use one or more of these transceivers.

tonygibbs16 · April 2022

Hi all,

There is now firmware version 5.15(ABPC.1)C0 for AX7501-BO available to download at https://support.zyxel.eu/hc/en-us/articles/360019108619-Zyxel-security-advisory-for-DNSpooq

Kind regards,
Tony

Where is the support/download section for AX7501-B0

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