XS1930 Error: Add policy rule failed!

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amash
amash Posts: 2 image  Freshman Member
First Comment
in Switch
Good afternoon
When adding a rule to XS1930-10, an error Error occurs: Add policy rule failed
Please clarify what the problem may be

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,531 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Hi @amash,

    Could you share what rule did you add and the tech support?
    Please go to Management > Maintainece > tech support > all to download. 
    I will try replicating it and check tech support's event log.
    Zyxel Melen


  • amash
    amash Posts: 2 image  Freshman Member
    First Comment
    edited December 2022
    Hi @Zyxel_Melen
    Classifier Configuration



    Policy


    total Classifier - 58
    total rules -9
    Adding to the current rule also does not give

    tech support contains the entire configuration, so I will not be able to transmit it in an open form for everyone
  • Zyxel_Melen
    Zyxel_Melen Posts: 4,531 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Hi @amash,

    I configure the classifier and policy you provide on my XS1930-10 V4.70 patch4 but there's no error message.
    In order to check the full configuration and the event log to clarify your problem, could you send the tech support to me in a private message? So your configuration will not be opened by others.
    Zyxel Melen


  • Zyxel_Melen
    Zyxel_Melen Posts: 4,531 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Hi @amash,

    Good day.
    If you have any reservations about sharing your tech support information with me, could you provide me with a list of your ACL settings so I can better understand the situation?
    Thanks.
    Zyxel Melen


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