VMG3925 and DFS

Anonymous
Anonymous Posts: 3  Freshman Member
edited February 2020 in Smart Home Product
When I try to scan wireless channels with my VMG3925 it gives the following warning/error:

"Channel scan process is denied because current channel is a DFS channel (Channel: 52~140). If you want to run channel scan, please select a non-DFS channel and try again."

I'm using 2.4 GHz Wifi with channel "auto" or 1 and 5.0 Ghz's channel is 36. Although 5.0 GHz Wifi is turned off, since I'm using just 2.4 GHz. The reason I'm trying to use scan to see less occupied channels is because VMG3925 drops Wlan several times in a hour (+10). The actual internet connection is working fine with direct connection, so there's some malfunction with Wlan (and yes I have read the forums about this common problem with no solution for it, besides tossing Zyxel product in to a trash bin).

How I can select non-DFS channel, which I already have done, to make scan work? Or am I missing something here.


#SP_Feb_2020
«1

All Replies

  • Hummel
    Hummel Posts: 212  Master Member
    First Comment Friend Collector Third Anniversary
    edited February 2020
    Hello,
    I assume you disable 5GHz and then go to Channel Status page to scan directly without changing the page back to 2.4GHz in General page.
    Try following steps:
    1. Log in GUI
    2. Go to Network Setting >  Wireless > General from the Menu
    3. Make sure 2.4GHZ is the current used band shown on the General page (If not, please select 2.4G and click Apply button without modifying any settings.)
    4. Switch to Channel Status page (Network Setting >  Wireless > Channel Status) and click the Scan button to scan
    Do you know which firmware version you are using?
  • Anonymous
    Anonymous Posts: 3  Freshman Member
    Latest firmware (V5.13/AAVF.13). It doesn't make a difference if I choose 2.4 Ghz as current band with shown. Still gives the warning.
  • Hummel
    Hummel Posts: 212  Master Member
    First Comment Friend Collector Third Anniversary
    I tried it with the same firmware version but it's no problem in my test.
    I didn't meet your problem.
    How about try to reset your device to default settings and then try it again?
  • LunchSparkle
    LunchSparkle Posts: 1
    edited February 2020
    Hello,
    I assume you disable 5GHz and then go to Channel Status page to scan directly without changing the page back to 2.4GHz in General page.
    Try following steps:
    1. Log in GUI
    1. Go to Network Setting >  Wireless > General from the Menu
    1. Make sure 2.4GHZ is the current used band shown on the General page (If not, please select 2.4G and click Apply button without modifying any settings.)
    1. Switch to Channel Status page (Network Setting >  Wireless > Channel Status) and click the Scan button to scan MyFedLoan Servicing

    Very informative and useful post for me!

  • helanvip
    helanvip Posts: 1
    Hummel said:
    Hello,
    I assume you disable 5GHz and then go to Channel Status page to scan directly without changing the page back to 2.4GHz in General page.
    Try following steps:
    1. Log in GUI
    2. Go to Network Setting >  Wireless > General from the Menu
    3. Make sure 2.4GHZ is the current used band shown on the General page (If not, please select 2.4G and click Apply button without modifying any settings.)
    4. Switch to Channel Status page (Network Setting >  Wireless > Channel Status) and click the Scan button to scan
    Do you know which firmware version you are using? Tellthebell
  • welcomeland
    welcomeland Posts: 1
    Anonymous said:
    When I try to scan wireless channels with my VMG3925 it gives the following warning/error:

    "Channel scan process is denied because current channel is a DFS channel (Channel: 52~140). If you want to run channel scan, please select a non-DFS channel and try again."

    I'm using 2.4 GHz Wifi with channel "auto" or 1 and 5.0 Ghz's channel is 36. Although 5.0 GHz Wifi is turned off, since I'm using just 2.4 GHz. The reason I'm trying to use scan to see less occupied channels is because VMG3925 drops Wlan several times in a hour (+10). The actual internet connection is working fine with direct connection, so there's some malfunction with Wlan (and yes I have read the forums about this common problem with no solution for it, besides tossing Zyxel product in to a trash bin).

    How I can select non-DFS channel, which I already have done, to make scan work? Or am I missing something here.


    #SP_Feb_2020

    Not much help to you at the moment but I can attest that Articulate are working on this.


    Prepaidgiftbalance.com

  • fedloan
    fedloan Posts: 1
    First Comment
    Anonymous said:
    When I try to scan wireless channels with my VMG3925 it gives the following warning/error:

    "Channel scan process is denied because current channel is a DFS channel (Channel: 52~140). If you want to run channel scan, please select a non-DFS channel and try again."

    I'm using 2.4 GHz Wifi with channel "auto" or 1 and 5.0 Ghz's channel is 36. Although 5.0 GHz Wifi is turned off, since I'm using just 2.4 GHz. The reason I'm trying to use scan to see less occupied channels is because VMG3925 drops Wlan several times in a hour (+10). The actual internet connection is working fine with direct connection, so there's some malfunction with Wlan (and yes I have read the forums about this common problem with no solution for it, besides tossing Zyxel product in to a trash bin).

    How I can select non-DFS channel, which I already have done, to make scan work? Or am I missing something here.


    #SP_Feb_2020
    Current firmware version (V5.13/AAVF.13). If I set the current band to 2.4 Ghz, it makes no difference. The caution remains. MyFedLoan
  • johndave010
    johndave010 Posts: 1
    First Comment

    Nice Post,

    Thanks for sharing this useful information with us

    https://tellhappystarsurvey.net/

  • johndav201986
    johndav201986 Posts: 1
    First Comment

    I tried it with the same firmware version and haven't find any problem

    Why please try one more time

    Disneyplus.com/begin

  • caseyb2023
    caseyb2023 Posts: 5
    First Comment

    Using the official MyFedLoan website, you can access many services that will make managing federal student loans more manageable. The Myfedloans Login portal offers an easy-to-navigate interface that is responsive and helps in customer support.

Categories

Consumer Product Help Center

EnglishTiếng ViệtРусскийไทย中文（台灣）