Since two days no Secureporter files

Rogge
Rogge Posts: 8
First Comment First Anniversary

hi,

since two day I do no receive any secureporter files (zyxel security reports)

Daily, weekly reports are enabled, but no files.

Do you have any hints to look for me

Thx

Chris

All Replies

  • Rogge
    Rogge Posts: 8
    First Comment First Anniversary

    it worked after reboot!!!

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,404  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

    Hi @Rogge,

    It is a bug on the SecuReporter. We already recovered all report tasks by Jun. 30th. All daily reports should be generated now. If daily report is still not generated, please send the MAC address of the device to me in private message. Thanks!

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