Since two days no Secureporter files

Rogge
Rogge Posts: 8
First Comment First Anniversary
in Security

hi,

since two day I do no receive any secureporter files (zyxel security reports)

Daily, weekly reports are enabled, but no files.

Do you have any hints to look for me

Thx

Chris

All Replies

  • Rogge
    Rogge Posts: 8
    First Comment First Anniversary

    it worked after reboot!!!

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,174
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
     Zyxel Employee

    Hi @Rogge,

    It is a bug on the SecuReporter. We already recovered all report tasks by Jun. 30th. All daily reports should be generated now. If daily report is still not generated, please send the MAC address of the device to me in private message. Thanks!

    image.png

    Click this link to start: https://bit.ly/3R2Wx52
    Emily

Categories

Security Highlight


Read more

Security Help Center

  • FAQ
  • New & Release
  • Monthly Express
  • Threat Intelligence
  • Video Tutorials
    • EnglishTiếng ViệtРусскийไทย中文（台灣）