[NEBULA] My vpn l2tp over ipsec client doesn't work

solidsnake74 · December 2018

I make step-by step procedure but it doesn't work,,,,,i have tried with pc and android phone

CrazyTacos · December 2018

Is your NSG using a public IP? If not, were you able to set port forwarding for UDP 4500 and 500?
BTW, which procedure were you following?

solidsnake74 · December 2018

I set 1:1 nat on my adsl company router. I see the router web based configuration when on browser type my public ip

CrazyTacos · December 2018

You mean you can access the NSG's web UI using your public IP?
In that case, do you see anything on the gateway event logs for VPN? Were you able to complete phase 1 at least?

solidsnake74 · December 2018

Yes, i see the nsg web ui. I follow the sequence: add vpn user in cloud authentication, after create vpn like in the image. What else?

Image: https://us.v-cdn.net/6029482/uploads/editor/cp/anenp5t8mzng.jpg

Alfonso · December 2018

Hi @solidsnake74

You need to verify if your ISP router is disturbing.
So I suggest establishing the tunnel using an internal interface.
If it works ... the ISP router is affecting your vpn, if it does not ... please try to provide logs.

Regards

Zyxel_Chris · December 2018

Hello @solidsnake74
NSG L2TP support behind NAT scenario since September release, could you please re-active L2TP tunnel in control center then check VPN category in event log to confirm if NSG has receive the initiator packet. Feel free to let me know the result.

Cheers~

[NEBULA] My vpn l2tp over ipsec client doesn't work

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