[NEBULA] NSW100-10P not showing online on the Portal

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Draegan
Draegan Posts: 3 image  Freshman Member
Zyxel Certified Network Administrator - Nebula First Comment Fifth Anniversary
edited April 2021 in Nebula
Hi all,

I am having issues with this switch, it refuses to come online on the Portal. The firmware on the device is 
V1.00(ABGO.0)b2 . Is there any later firmware available?

Thanks in advance.

Accepted Solution

All Replies

  • Megatro
    Megatro Posts: 1 image  Freshman Member
    First Comment
    I have the same problem!!
    System Name - NSW100
    Product Model - NSW100-10P
    ZyNOS F/W Version - V1.00(ABGO.1) | 01/20/2017

  • Draegan
    Draegan Posts: 3 image  Freshman Member
    Zyxel Certified Network Administrator - Nebula First Comment Fifth Anniversary
    Megatro said:
    I have the same problem!!
    System Name - NSW100
    Product Model - NSW100-10P
    ZyNOS F/W Version - V1.00(ABGO.1) | 01/20/2017

    A firmware upgrade via the GUI solved the issue for me. If you still struggle send me a PM and I will share the firmware file if this will help you.
  • Zyxel_Jason
    Zyxel_Jason Posts: 428 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula Zyxel Certified Sales Associate
    Hi @Megatro,

    I will also PM you later for the latest firmware and the upgrade steps.
    Please check your Forum Inbox.

    Thanks.
    Jason

  • Papa_DIOP
    Papa_DIOP Posts: 17 image  Freshman Member
    First Comment Sixth Anniversary
    edited March 2019
    I also have the same problem. The switch shows off-line !!!

  • Zyxel_Jason
    Zyxel_Jason Posts: 428 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula Zyxel Certified Sales Associate
    Hi @Papa_DIOP

    I will PM you for detail information later.
    Please check your forum inbox.

    PS. Since the MAC address and the S/N is the personal information, I will remove it from your post due to security concern.

    Thanks.
    Jason

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