[NEBULA] NSW100-10P not showing online on the Portal

Draegan
Draegan Posts: 3  Freshman Member
Zyxel Certified Network Administrator - Nebula First Comment Fifth Anniversary
edited April 2021 in Nebula
Hi all,

I am having issues with this switch, it refuses to come online on the Portal. The firmware on the device is 
V1.00(ABGO.0)b2 . Is there any later firmware available?

Thanks in advance.

Accepted Solution

All Replies

  • Megatro
    Megatro Posts: 1  Freshman Member
    First Comment
    I have the same problem!!
    System Name - NSW100
    Product Model - NSW100-10P
    ZyNOS F/W Version - V1.00(ABGO.1) | 01/20/2017

  • Draegan
    Draegan Posts: 3  Freshman Member
    Zyxel Certified Network Administrator - Nebula First Comment Fifth Anniversary
    Megatro said:
    I have the same problem!!
    System Name - NSW100
    Product Model - NSW100-10P
    ZyNOS F/W Version - V1.00(ABGO.1) | 01/20/2017

    A firmware upgrade via the GUI solved the issue for me. If you still struggle send me a PM and I will share the firmware file if this will help you.
  • Zyxel_Jason
    Zyxel_Jason Posts: 411  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula Zyxel Certified Sales Associate
    Hi @Megatro,

    I will also PM you later for the latest firmware and the upgrade steps.
    Please check your Forum Inbox.

    Thanks.
    Jason

    Share your feedback through our survey, make your voice heard, and win a WiFi 7 AP! https://bit.ly/2024_Survey_Community
  • Papa_DIOP
    Papa_DIOP Posts: 17  Freshman Member
    First Comment Fifth Anniversary
    edited March 2019
    I also have the same problem. The switch shows off-line !!!

  • Zyxel_Jason
    Zyxel_Jason Posts: 411  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula Zyxel Certified Sales Associate
    Hi @Papa_DIOP

    I will PM you for detail information later.
    Please check your forum inbox.

    PS. Since the MAC address and the S/N is the personal information, I will remove it from your post due to security concern.

    Thanks.
    Jason

    Share your feedback through our survey, make your voice heard, and win a WiFi 7 AP! https://bit.ly/2024_Survey_Community

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