DrPepper  Freshman Member

Ok, so if an account is not required, how is it possible to remotely configure your Multy via the app? How is the app finding the Multy public IP and does that mean remote management is always on (which would be a security issue)?

>Multy X is recommended to connect behind the broadband modem/router. That doesn't address my issue. My whole point is the router is behind the cable modem, but the cable modem won't pass traffic to a new MAC address unless you power cycle the modem. Our current install flow, tells the user to connect the Multy to their…

>Why port forwarding is needed? Is Multy x a NATed device? I'm assuming like most home routers, all IPv4 traffic is NAT'd by default. It is normal for gamers (even console gamers) to do port forwarding to maximize online game performance and avoid UPnP devices from "stealing" a need port for a game. Many home IP cameras…

So does that mean it requires you register and link your Multy with myzxelcloud? Will it be smart enough to prevent you from turning off the radio if you haven't linked?

When we launch in the app store, can we have the compatibly set properly to prevent installation on incompatible iOS devices?

>Due to Antenna design, the desktop you will get better performance. I get that, but why not give me the option? I don't really have a proper shelf near my modem and I'm sure I'm not the only one. I'd trade off a little range/performance for the ability to mount it where I mount every other router I've had. I'm sure I'm…

Feature Request: Why can't I manually set my 5Ghz radio name? I traditionally have my radios named differently. This means I either need to change all my 5Ghz devices to use .speed or have to change all my 2.4Ghz devices. Either way I have to change the WiFi settings on a large number of devices. I am fine with .speed…

Ok, used my wife's iPhone 6Plus to finish setup. Additional feedback. * #2 above displayed correctly this time * After setting up the router, it wasn't clear to me you were asking me to add an extender. Just the text "Add Multy?". We should make this more clear? Perhaps a better graphic if not text? * After completing…

For what it is worth, I am unable to replicate this. Version 1.1.8 (170830)

Update - On the last bullet up there, I have tried this again and this time it worked. Possibly this was caused by me not having an Internet connection at the time since I was trying to setup Multy.