Comments
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https://businessforum.zyxel.com/discussion/413/procedure-replacing-unit#latest
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as long it is export and import of configuration files for 100% recovery of units, and enable/disable site-2-site vpn (we would like to configure a lot of vpn as a MSP but don't have them active all the time) I will be very happy :) And don't worry, it is already posted in the idea section :)
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what is the procure to add an administrator for a MSP solution? I have gone to Administrator and added the email of our new user, but there is no place we can set password etc. for the administrator user. Does it work that the new administrator register a regular zyxel account, and then we use that to delegate him…
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This is a REALLY import part for us if we should go for Nebula all the way. It must be possible to restore settings for a unit 100% on short nice if we replace a unit, include all the port settings. It is so important that we can't move our customer to this solution before this is in place. Thanks.
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@nebula_james Ok, thanks. But this should be implemented hopefully as soon as possible as this is a requirement for most of our customer due to their documentation policy and recovery time. We can of course use screenshots, but an export and import of an .xml (or other file) should really be implemented. If we loose 10…
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so if I have a switch configured with a lot of different PVID vlans on different ports we need to setup this manually, correct? In that case a nice feature would be some kinde of .xml file with the settings we could export and import pr. switch since there could be a tremendous different settings on different ports on some…
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+1
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@Nebula_Irene Yes, that is what we want. We really dont need the VPN to be active before we need to troubleshoot either. And when we want to troubleshoot a customer we just want to go the vpn-connection and enable the vpn-tunnel with a click (since we have preconfigured it). In that way multiple customers can have the same…
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but how do NCC know that my new unit is the correct one to push out the config to? say we have 4 switches and we loose 2. We then replace the 2 switches, how willl the config replacement work? do we say to NCC that mac address of the faulting unit should be replaced with the new unit? How about a youtube video such a…
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Thanks! That was the solution, to move the VPN to the top of the service order. Go to: 1- System Preferences 2- Network 3- Click the Cog / Tool menu drop down and select "Set Service Order" 4- Drag the VPN connection to the top.
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This is exactly what I have done .The problem is that the guest user account (captive) also work on our 802.1x internal lan, not only on the captive portal. EDIT: Hmm, it does seems like it works as exptected today. Perhaps it just needed to settle things down. But this could be a security issue, because yesterday (a…
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Ah, then I must out and travel to the customer :) Is it on the roadmap to enable static ip on WAN interfaces from NCC in phase 3?
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If we have 100-200 clients as a MSP we really would not like to add our staff for each client.. There could f.ex be some kind of inheritance / policy that would dictate this. Would also be good with a overview which shows which site an administrator has access to. In case on of our staff is replaced we would like to be…
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Great! Thanks.
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so as a MSP with 100 clients and 5 emplyees in our staff we would need to manually input the 5 staffmember into the 100 clients? meaning adding a user account 500 times?