Mel  Ally Member

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  • Do you check all HDDs has bad track or not? May I know does the copy problem still occurred if you used WebDAV to mount the shared folders on your Windows device? I used freeware: RaiDrive (https://www.raidrive.com/) for this.
  • Can you explain details about the problem of copying files to NAS via SMB? (NAS -> PC or PC -> NAS or Both?) What kind of situation you encountered?
  • If download file is zip file, you need to unzip it. Then, go to Control Panel > System > FW Upgrade > Manual Firmware Upgrade, select 521AASZ3C0.bin and tap Upgrade. Or you can refer to this FAQ. https://homeforum.zyxel.com/discussion/3370/faq-upgrading-latest-nas-remote-code-execution-vulnerability-firmware#latest
  • As far as I know, to avoid the remote code execution vulnerability, the password doesn't accept special characters ! # $ % & ( - |.
  • Do you mean that you're not able to access web interface with correct password? If yes, you can refer the release note.
  • Try to enable SMB1 on Windows 10. https://winaero.com/blog/enable-smb1-sharig-protocol-windows-10/ NSA Starter Utility: ftp://ftp2.zyxel.com/NSA320S/software/
  • I think it may "Double NAT" network environment to cause this problem. You can try to set Linksys WRT54GL as AP mode, it will have the same network segment (192.168.1.X) which all IP address will assign by your brother's router. After that, you need to configure port forward rule on your brother's router. - Port forward…
  • You should able to find NAS520 IP on DHCP table of your router. Or try to Zyxel Findme website (https://findme.zyxel.com/) or 3rd party IP scanner tool to find its IP. Which App you want use? zCloud or Zyxel Drive? About cannot find your NAS520 on myZyxelCloud website, please make sure your router is supported UPnP…
  • Do you mean you want to pair NAS520 with myZyxelCloud(https://mycloud.zyxel.com/)? Please make sure NAS520 has installed myZyXELcloud App. When you log into myZyxelCloud, do you able to see your NAS520 on device list? Here is the guideline for reference. https://mycloud.zyxel.com/help If you still have the problem, please…
  • Maybe you can try to use Gmail. https://kb.zyxel.com/KB/searchArticle!viewDetail.action?articleOid=014956&lang=EN
  • You can check this discussion. https://homeforum.zyxel.com/discussion/1930/nas326-factory-reset Also, it mentioned on user's guide: https://www.zyxel.com/support/download_landing/product/nas326_22.shtml?c=gb&l=en&pid=20150327120001&tab=User_s_Guide&pname=NAS326
  • What's happen after you clicked "Retrieve List From Internet"? If it is success, please try to uninstall/install APPs again.
  • You cannot use WebDAV via the browser. I used the third party software (RaiDrive). Here is the discussion about RaiDrive. https://homeforum.zyxel.com/discussion/comment/6528#Comment_6528 Or you can refer to Zyxel KB to map network drive on Windows.…
  • What is the current topology? Netgear Nighthawk X6S --- [Ethernet Cable] --- PC and NSA320S If you set NSA320S as static IP: 192.168.1.X, does PC able to access it when all device in the same network? Otherwise, you may need to reset NSA320S to see if any improvement.
  • How do you access NSA320S? Which IP you input to access? Does your NSA320S set a static IP? Can you share some screenshots?
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