Nebula_CSO 
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About
- Username
- Nebula_CSO
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- Visits
- 1,650
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- Roles
- Zyxel Offical Agent
- Points
- 290
- Posts
- 150
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- 13
Comments
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Hi @PeterUK Thanks for your information. It's recommended to disable the DCS when building the mesh of APs because it might make the repeater disconnected when channel changed. We'll keep checking the detail of the diagnostic info that you provid…
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Hi @PeterUK, We checked the diagnostic you provided to us and actually the root and repeater were connected when you collect the info. So, we'll keep checking the detail of the log about the Internet access issue. BTW, may I know how did you check t…
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Dear Nebula Users, The incident has been resolved. Resolved: 2021-01-02 20:33 (UTC+0) Zyxel Nebula Support
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Dear Nebula Users, The incident has been resolved. Resolved: 2020-12-16 15:50 (UTC+0) Zyxel Nebula Support
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Hey Marcus, Did you have smart mesh enabled? I noticed that there was DFS logs detecting radar signals, I think you have to try avoid using dfs channels first because according to regulations WIFI has to be stopped in order to not cause interferenc…
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@Carlos4311 Good job and fabulous! When your NWA1123-AC Pro turns into cloud AP, the behaviour of configuration is the same as Nebula AP. You will also get the 3-month free license(rewarding) points the next following day after registration B) .
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Hi @eva Smart Mesh means that individual Nebula AP can connect each other wirelessly instead of cabling Ethernet across the facility and running cables to each Nebula AP. In your case, only NAP102 on the 1th floor is required with Ethernet cable an…
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Hi @RUnglaube, I meant using the repeater for the signal extension to Nebula APs on the 2-floor wireless deployment. For the 3-floor placement of each Nebula AP, the current solution is using Power Line Adapter(PLA). Another solution is that Nebula…
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Hi @eva Welcome to Nebula Community Biz Forum. If your home circuit on the different floors belongs to the same loop, you can use Powerline and Adapters (PLA) to realize the wireless deployment on the upper floor. If not, you may consider using the…
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Hi @TommyCooper Our apology for your unpleasant experience about the noisy NSW100-10P at home. Apart from the new upcoming fanless Nebula Switch for the home user as mentioned by @Bayardo, we will also introduce Smart fan feature that the fan speed…
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Hi Dirk, Thanks for coming back to us. From a home or office user's perspective, we understand the requirement of small-sized fanless PoE Switch. I will move your post to Nebula Idea section :)
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@Wicky, Thanks for being so proactive on Nebula Community lately. It's a fairly good idea of product development and we will take that into thorough consideration in our future plan. As usual, I would like to invite you to post it in our Idea Sect…
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Hi Chickenfield, Welcome to Nebula Forum. You can configure Voice VLAN on Switch > Configure > Switch Configuration> Voice VLAN (Turn on). There is a priority dropdown list similar as QoS to allow user prioritize voice packets on specifie…
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Hi @Wicky, Our NAP series has already supported pre-auth to expedite roaming process. Take iphone7 as an example, it roams to another AP fast as expected with good signal strength. You can refer to NAP Roaming test with Skype call using iPhone/And…
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Hi @Wicky, 802.11r fast Wi-Fi roaming for NAP series is on our roadmap and will be expected to implement in 1st half of 2018. Please stay informed for the further update :)