Nebula_CSO 
Zyxel Employee
Comments
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Hi @NL_ We usually patch the bug fix in next major version release. It will record in release note, thank you. Regards, Zyxel CSO
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Dear Nebula Users, The maintenance has been done. Completed:2022-05-22 07:15 AM (UTC+0) 2022-05-22 07:21 AM (UTC+0) Zyxel Nebula Support
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Dear Nebula Users, The incident has been resolved. Resolved: 2022-05-20 13:12 (UTC+0) Zyxel Nebula Support
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Hi baba, We will implement a new feature "MAC Auth+ Captive Portal". The client can auth with their MAC address and pass the captive portal. The feature will be launched in mid of July. Based on your requirement, it is hard to achieve in the current networking model, because the client fails to Auth with 802.1x it will be…
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Hi Baba, Once station auth timeout and can not go to the internet, it should automatically pop out the connection page. In this case, Apple devices do not pop out login page automatically, even we disconnect and re-connect again. There is a way to resolve IOS issue by key in HTTP://neverssl.com in your browser. it will…
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Hi Undside, Currently NWA50AX is quite stable and fewer bug was found, Based on our plan, we will have new FCS FW in Oct which will include these bug fix. Thanks for your feedback. Thank you. BR, Dick
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Hi baba, We are testing the issue, we will keep posting the update status. Thanks for your information.
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Hi @Fridolin12 The firmware V6.30P4 will be available on May-16, stay tuned:)
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Hi MagSett, We recommend the NWA210AX/NWA610AX/WAX630D-S/WAX650-S for you because you have many IoT devices and require higher quality video streaming, 4X4 (smart) antenna provides faster Wi-Fi speed, more consistent connections for every user. Thank you. BR, Dick
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NWA50AX is suitable for the small business environment, it might have other reasons that caused your station to disconnect, like DCS... We can check the logs page and based on the station MAC to check why it disconnected. Of course, if you keep facing this issue and cannot resolve it by logs, please collect the…
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Hi Customer, N4100 has been ended of support since September 2014. If you are interested in the hotspot-related model, you can refer to our USG Flex series and purchase a Hospitality Pack license. Thank you. BR, Dick
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Nebula Cloud Service Incident Resolved: 2022-04-26 02:58 (UTC+0)
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Dear Nebula Users, The incident has been resolved. Resolved: 2022-04-07 08:12 (UTC+0) Zyxel Nebula Support
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Hi undsie, Thanks for your feedback. Q8: NWA210AX provides a 2.5G uplink port to aggregate wireless and wire traffic because it supports maximum 600 Mbps in 2.4G and 2400Mbps in 5G radio, LAN port support 1 GbpsThe WiFi real throughput is around 50-60% of the maximum link rate, it might be lower based on environment SNR.As…
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@hfr_dk The next release will be launched on this September. If your AP is managed by Nebula, device will automatically upgrade itself after the new firmware is released for a while. If you want to upgrade the device firmware as soon as the new firmware released. You can operate it under the directory, [NCC > site-wide >…
