Nebula_CSO  Zyxel Employee

Hi @RFrei, 

 

To process roaming among different Zyxel APs,
you need to set up the same SSID name, security, and password. 

But roaming to other companies’ AP need to
consider system compatibility. 

We would appreciate if you can share with us the
result. 

Thank you…

Hi @Andreas_N , 

 

Welcome to Zyxel community. 

If we set up some configuration that small
business AP (NWA50AX) doesn’t support, then AP won’t broadcast the SSID. 

We plan to enhance the warning message on applying
the unsupported configuration on small business APs, and this…

Hi @CPAV_Eric, I would like to inform that the new version of Nebula APP had made some re-positioning. We'll re-evaluate the feature you've mentioned. Thanks for the review and for sharing your experience with the new Nebula APP 3.0. Best regards, Jonas

Hi @dkyeager, About firmware v6.25patch2 only include the bug happens on cloud mode/ Nebula. Management AP(Controller AP) don't need to upgrade. Thank you for raising your questions.

Hi @jpikoulas, Welcome to Zyxel community! I check the document here that macOS will use LACP when building up link aggregation. Have you already enabled LACP on XS1930? The location to see the status of link aggregation: Advanced Application > Link Aggregation. The place to enter LACP setting: Maybe you may share your…

Dear Nebula users, We had fixed the issue around 2021-10-04 02:12 (UTC+0).

Hi @wish2980 好的，如有送修回來，再麻煩更新版本測試。 謝謝您

Hi @Cyber_IT, Please help to enable Zyxel Support at Help > Support request page and share your organization/site/device name, so we can help you to check. May you also share the approximate time you reboot the online device via Live tools? Thanks.

Dear Nebula users, We have fixed the issue around 2021-09-23 07:50 (UTC+0).

@LIN, 右圖是對的. 左圖port 22需要選擇fixed才會作用哦!

Dear Nebula users, We have fix the issue today, now there is no limit to transfer. :)

Dear Nebula users, Now the organization owner transfer can be done if the total devices are less than 200 in the org.

Dear Nebula user, We have temporary deactivate the organization owner transfer due to the performance issue will keep update once it has fix, apologize for any inconvenience.

Hi @CommsCo Due to privacy concern, I would like to mask a part of the mac address. Kindly inform you that our license is now device based license. Once license binds on your device, it just follows the device when it moves. * If you would like to transfer this license back to "Comms Company" organization, please PM me a…

Hi @Nandalee Welcome to Zyxel Community! Have you changed another ethernet cable on this port to see if it can fix the error packet issue? Error packet usually comes from a bad quality cable or damaged cable, so please try to change to a new cable first. Hope it helps.