Nebula_Jason  Zyxel Employee

Comments

• Hi @ivessm,
  
  USG FLEX will be full-controlled by Nebula CC in cloud mode.
  Nebula CC supports to reboot USG FLEX not turn off the device currently.
  If you …

  in How to TURN OFF a USG Flex 700 via Nebula Comment by Nebula_Jason April 15
• Hi All,
  
  We have already fixed this issue on Nebula CC today.
  
  Thanks for your feedback and sorry for your inconvenience.
  

  in I can't save changes in section "firewall" on NSG-50. Comment by Nebula_Jason April 13
• Hi @anfss,
  
  We are very sorry that this is happening to your network.  GS1200-8 has been sold for years in many regions, but this is the first time we encountered su…

  in Zyxel GS1200-8 Comment by Nebula_Jason April 12
• Hi @LaurentCoucke,
  
  Welcome to Zyxel Community!
  Please help to enable Zyxel Support at Help > Support request page and share your organization/site n…

  in site to site vpn Comment by Nebula_Jason April 12
• Hi All,
  
  It is appreciate to hear your voice and thanks for your support.
  There is a good news about the early schedule for new firmware of XGS1210.
  The new schedule is around the end of June this year.
  
  Please stay tun…

  in XGS1210-12 - Ability to change management Vlan Comment by Nebula_Jason April 9
• Hi @anfss,
  
  Appreciate your time to deep dive into this issue with us .

  
  

  From the result we suspect that there are power coming from t…

  in Zyxel GS1200-8 Comment by Nebula_Jason April 7
• Hi @ivessm,
  
  I have replied you on your another same  in How to MOVE Device Site -> Site, Same Organization Comment by Nebula_Jason April 6
• Hi @ivessm,
  
  Currently, you may go to each Product category to move device to another site.
  The step for Access Point and Switch is:
  

  1. Go to Access …

  in How to MOVE devices to another site, same organization Comment by Nebula_Jason April 6
• Hi @TAPTech,
  
  NCC will pop out message currently to remind the user adding at least one site for new administrator.
  in Limit Administrators to specific sites Comment by Nebula_Jason March 31
• Hi @krp,
  
  The symptom you mentioned is "Switch can be online on NCC but gets offline after 5 minutes".
  To identify the problem, please enable Zyxel Support at …

  in [NEBULA]where i found the firmware for manual update of switch NSW Total Series? Thnak You very Much Comment by Nebula_Jason March 29
• Hi @TAPTech,
  
  NCC already supports to create an admin that can only see/access specific sites in an organization.
  You may choose Organization access with None…

  in Limit Administrators to specific sites Comment by Nebula_Jason March 25
• Hi @MWPP,
  
  I will move this post to Idea section, and we will keep monitoring Likes and comments form other users in this post for evaluating reference.
  
  Mo…

  in XGS1210-12 - Ability to change management Vlan Comment by Nebula_Jason March 19
• Hi @anfss,
  
  We would like to check the packets between Huawei router and GS1200, so please help to enable Mirror feature with the following steps:
  1. The topolo…

  in Zyxel GS1200-8 Comment by Nebula_Jason March 19
• Hi @MWPP,
  
  Thanks for your input.
  
  The feature of changing management VLAN is already in our roadmap for XGS1210.
  It will be implemented around Q4 of t…

  in XGS1210-12 - Ability to change management Vlan Comment by Nebula_Jason March 18
• Hi @Xojiakbar,
  
  Welcome to Zyxel Community!
  
  I have contacted our local support team to help you on this.
  
  

  in IGMP SNOOPING (Не работает) Comment by Nebula_Jason March 16
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