PeterK  Freshman Member

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  • You can copy the information from Internet Explorer(IE), and paste it to a Word file, as below. I will need to select all context and copy it.
  • Nothing happens during the reset one beep,apart from changing the password to default Do you mean that you cannot access web interface after reset password? But still can access via SSH? Have you tried to access NAS via incognito window? What is the error message from your browser? can you provide the screenshot?
  • You will recommend you set a Port forwarding rule for your NAS on your router, and you don't have to worry about the port changed. For example, you can set the external port as 7000, and internal port as 80 (for web http) for your NAS, and you can access your NAS via xxx.zyxel.me:7000. You can also set the internal port as…
  • Multy App is required Andriod 5 up, and Bluetooth 4.1 up. 1. Can you describe your issue? Are you able to install the first Multy? 2. Have you tried to switch the two Multy, and start again the installation? 3. Did you start the installation when the Multy was glowing blue LED?
  • You can sample connect Google Fiber to the WAN port of your Multy U, and start the installation on your Multy App. Do you occur any issue while installing the Multy U with Google Fiber?
  • I have try to pair PLA6456 and Extollo: LANPlug 2000(G. hn), and they can work by default. So maybe you can try to pair them together, as long as they are G. hn.
  • I have signed the AiSHield too, and AiShield doesn't affect the performance that much in my Network, but it will affect when I enable the Anti-Virus. Have you enabled the Anti-Virus?
  • 1. What is your network topology? How do you connect those two PLA6456 and the TV? 2. Does the pixelation on TV only happen when the PC is streaming a viedo or all the time? 3. Do you run the Speedtest on your PC, and how is the result? 4. How does your PC access the internet after you unplugged the PLA6456 and your TV…
  • I have try the TIDAL on my Multy system, and AiShield on, but I didn't get any blocked message or any issue during the streaming. The IPS had upgrade today, you can check the IPS upgrade time on the Menu of AiShield. Do you still have the issue? Can you share the screenshot of the threat record that blocked your Music…
  • Have you tried to switch the primary Multy and second Multy? You can install the second Multy as the Primary Multy, then add the other Multy.
  • That isn't correct, even the spec is 1300M or 866M, the performance will reduce by the environment, and the sign coverage and performance will also relate to the power output and the number of antennas that the AP provides, that's why you can get better performance on Asus. Multy does provide a better Date rate than Asus…
  • The RT-AC68U and Multy do have a different spec. Asus can provide 1300Mpbs on the 5G connection, but the Multy only provides 866Mpbs. Multy is good on its Mesh connection tech, and it can extend the wifi coverage for your house with the second node or more. I found a KB from Zyxel, and they do provide the more powerful…
  • Hi, As I know, the Multy only has 2 antennas to provide the 5G as wifi, and 4 antennas of 5G are for the backhaul connection between each node. In my case, I got 130M when I close to main Multy, and got 40M when I was 10m away from Multy, all of the tests were on 5G wifi and on iPhone X. But I'm very satisfied the mesh…
  • My Multy U is on NAT mode, and I connect the Google Home Mini to the WiFi, and im able to control it via my phone. 1. What is the model of your Google Home? 2. Are you able to say some commend to Google Home, and is it able to respond to you? 3. When your phone connects to the same SSID as the Google home connected, is…
  • Hi, As I know, NBG6604 can only support Router mode and AP mode. You should find a AP which support Repeater Mode to extender your wifi range, such as the WRE6606, WRE6602, or WRE6505.
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