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Hi Zyxel_Jeff, I have the same issue, but with USG20W-VPN (FLEX50W) - need to upgrade to v5.36 from v4.38. At the myZyxel portal there is only 5.32, 5.35 and 5.36, but as I understand correctly, I need to upgrade to 5.10 first. Can you send to me the version 5.10 please? Regards,
