Zyxel_Can  Zyxel Employee

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  • Hi @lovideo, Thank you for your feedback. Currently we don’t have any plan for ownCloud packages of NAS series.
  • Hi @HaPeKa, If you want to enable SSH please execute this command over the RS-232 console terminal: If you want to enable HTTP and HTTPS servers please execute these commands over the RS-232 console terminal: How did you disable the remote access to the WebGUI from the internet? If you disabled port 443 in Policy Control…
  • Hi @Farahot, In current design Multy changes wireless channel automatically. Please send us feedback using your smartphone’s Multy app. Note: When you send feedback please: 1- Describe the symptom in details. 2- Send your current network topology drawing with IP addresses and LED colors when this symptom occurs. 3- Make…
  • Hi @Raymond, In order to clarify the issue please share some information with us: 1- Please share your USG FLEX500's startup-config.conf file with me by private message. 2- Please execute following commands when it's in idle state and when your USG FLEX500's CPU is high share the command output with me by private message:…
  • Hi @Rw5373, This symptom will be fixed in the iOS’s next Zyxel Drive application update. Please kindly wait for the next version. It will be ready by the end of August.
  • Hi @chr_sergey, Here is a scenario for reference setup : 1- Configure switch’s ports as fixed and Tagged: 2-Create VLAN17 in your USG FLEX 200 (Configuration > Interface > VLAN > Add) 3- Create security profile (Configuration > Object > AP Profile > SSID > Security List) 4- Create SSID profile (Configuration > Object > AP…
  • Hi @alexey, Can you share some information with us: 1- Please provide your topology with IP addresses and subnets that related to the sites with the problem. 2- Please provide IPSec and IKE related logs both for USG1100 and USG1000 to me by private message.(Monitor > Log > View Log > Category : IPSec and IKE) 3- For…
  • Hi @Ensto, In that log message it writes from LAN1 because the session of that packet initiated from LAN1's client(192.168.1.34), targetting to public IP address. But the packet was replied from public IP address's port 443, targetting to LAN1's port 5783. That packet was flagged from ADP engine as malicious so ACCESS…
  • Hi @cuterex and @PeterUK, We will have further evaluation regarding to this requirement.
  • Hi @Ensto, Please share some information with us for better understanding: Do you mean you scanned your UGS20W-VPN's ports using a software? In your message you said the source IP is the public IP address of your iPhone. Did you scan your USG20W-VPN's ports with your iPhone? If these are not true, can you please describe…
  • Hi @Richard_Chen, Please draw your topology with IP addresses on it. When did this symptom occur for the first time? What is the type of your WAN connection? (PPPoE/Static IP/DHCP Client)? What do you mean by clients lose wired and wireless connection? When the clients lose connection, can you ping NBG6615? When clients…
  • Hi @BMS, Official release will be ready in Q4. Please kindly wait for official announcement.
  • Hi @cuterex, Armor G5 can’t make port forwarding from the system reserved ports. However, you can make port forwarding from another port to internal port 80. Example: Port forwarding from Armor G5's 8888 to internal port 80. Hi @PeterUK, Thanks for your feedback, it could be considerable to leverage to USG series rather…
  • Hi @BMS, Please upgrade the firmware to the current forum release which should resolve the symptom you met: https://community.zyxel.com/en/discussion/11213/zld-v5-02-4-65-wk28-firmware-release
  • Hi @EasySSLLC, What was the previous firmware version when you were upgrading to v4.20? Please open a new incognito tab using your browser and access to your USG20-VPN and check if the firmware upgrade is finished successfully. Also, connect with a console cable to your USG20-VPN. On your terminal application(Tera…
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