Zyxel_Kathy  Zyxel Employee

@IKLe The controller has this feature for captive portal and 802.1x client. Go to the controller's GUI, MONITOR > System Status > Login Users > Login Users. You will see "person" icon with "Force Logout", which is a feature for you to log out client. Kathy

Hi @fgssg Please upgrade the FW to the latest version 5.10 and confirm the NXC controller can access internet which the DNS server can resolve the URL: portal.myzyxel.com. Kathy

Hi @smrbrts Please upgrade the ZAC version to the latest v1.1.3 and check the community settings of AP are match with ZAC. The settings of AP: The settings of ZAC Kathy

Hi @Maksim_E There is not beta version supply. Please kindly wait the official version release. Thanks. Kathy

Hi @Maksim_E The firmware ZLD 4.30 of USG series will release before 15 December. Kathy

Hi @livealive The NXC2500 max managed AP count is 64 unit. The license type of NXC2500 are 8 and 32 units. The NXC5500 max managed AP count is 1024 unit. The license type of NXC5500 are 8 and 64 unit. Kathy

@Zaddel Great news~ =)

Hi @Zaddel I suggest you upgrade firmware to 5.10 by FTP. There is FAQ teach you upgrade FW by FTP. https://businessforum.zyxel.com/discussion/649/how-to-upgrade-firmware-to-controller-access-point-by-ftp#latest Kathy

Hi @Zaddel Before you login the NXC's GUI, please note that 1. Turn on Javascript and Cookie setting in your web browser. 2. Turn off Popup Window Blocking in your web browser. 3. Turn on Java Runtime Environment (JRE) in your web browser. Test the browser with those version. The NXC Web Configuration allows easy…

Hi @Running_MAN, There is no command or function to clear the DHCP pool when the pool is full. Our suggestion is shorten the lease time and re-open the DHCP server or reboot the NXC. Re-opening the DHCP will interrupt the service for a while, but all the IPs will be released from the DHCP server. 1. Shorten the lease time.…

Hi @werner There is no problem upgrade the firmware version from 4.22 to 5.10. NWA3560-N doesn't support 802.11r, so It doesn't has WAP2 vulnerability. Kathy

Hi @uzheer Zyxel controller only support Zyxel Access point. The USG210 be a controller support the series of AP as below table: Kathy

Hi @Gogocar, If you want to test the load balance function with restriction set to 1 or 2 station in per AP, then the total test devices should be 2 or 4 units. To assure that there is other AP for station who is kicked to connect. That's you can see load balance function works. For the load balance mechanism, the AP would…

Hi @azurtem There are some conditions will let AP launch the default SSID:Zyxel in managed mode. 1. AP still in the standalone mode and didn't managed by NXC. > Please confirm that AP is managed by NXC. 2. NXC didn't set the correct radio profile with correct SSID for AP. > Please check the radio setting. When AP be a DHCP…

Hi @Hedy, If you use 2.4GHz radio, you can refer this FAQ to adjust the performance. https://businessforum.zyxel.com/discussion/470/how-to-optimize-wireless-performance-on-2-4-ghz#latest If you use 5GHz radio, maybe you can use 40MHz for bandwidth if there is not other co-channel use. For the HD vedio, I suggest you adjust…