Zyxel_Kay  Zyxel Employee

Hi @Maxicet22 Thank you for providing the invoice through private msg. I have assisted in unregistering it from the previous account. Please try to register it again and check if it works.

Hi @gordonre Thank you for your feedback and suggestion. I've taken note of your request for dynamic updates on System Uptime and Per Port Status. To ensure that your idea is properly considered, I've escalated it as a feature request. You can find the idea post here. If anyone supports this idea, please don't hesitate to…

Hi @Swampy To provide you with the most accurate assistance, could you please share with us which model of access point you are using? Additionally, are you looking to set up a guest SSID?

Hi @rich_b Absolutely, to enable roaming functionality, you simply need to configure the same SSID and security options for your AP SSID settings. This aspect isn't tied to the AP model itself but rather the network configuration.

Hi @rich_b Absolutely, you can purchase two NWA1123ACv2 units to extend your WiFi coverage. However, it's important to note that the NWA1123ACv2 has reached its End of Life (EOL) status. While it will continue to function, we advise considering our newer models like the NWA1123ACv3 or exploring our current offerings listed…

Hi @GiuseppeR Could you please provide the Nebula org and site name that is experiencing this issue?

Hi @DyadyaGenya The GS1900-24HP has reached the EOL (End of Life) status. You can find the latest firmware version below: V2.70(AAHM.3)C0 Additionally, we recommend exploring our current switch offerings here: for optimal performance and support.

Hi @drilloman Thanks for letting us know your request. We'll begin the process, and please keep attention to your email.

Hi @kevindd992002 Thank you for your update. If you have any further questions about the SSID schedule, please enable your Zyxel Support and share with us the symptoms you observe.

Hi @Maxicet22 Please refer to this FAQ and ask the device owner to remove the device from their Nebula CC org.: If you are unable to contact the device owner, please provide us with the following information to confirm ownership: Please share with us how you obtained the device and provide any supporting documents.…

Hi @cbeckstein Regarding the issue you mentioned on this thread: The switch seems not to acquire an fd00 address from the Fritz!Box, although the Fritz!Box is set to assign ULAs for the IPV6 prefix fd00:: The switch does not have any limitations for the fd00:: subnet. Since we do not have a Fritz!Box on our site, we would…

Hi @Roeleveld Thank you for sharing your scenario. Unfortunately, we do not currently have a switch that meets all your requirements: Includes SNMP functionality Supports 5GbE and 2.5GbE ports Is similar in size to a desktop switch (e.g., XGS1210-12/XGS1250-12) I will raise this as an idea and monitor if anyone else has…

Hi @AlexWheeler_Seetec Thanks for your input. We'll be monitoring the votes and comments as part of our evaluation process. If anyone likes this idea, please show your support by leaving a comment or voting for it.

Hi @Roelofth Could you please clarify which specific model you are using? Is it the ES-2024A or the ES-2024PWR? If you are looking for the firmware for the ES-2024A, you may refer to this thread: If you're looking for the latest firmware for the ES-2024PWR, you may refer to this thread: As the ES-2024A/ES-2024PWR switches…

Hi @Roeleveld Since you raised the inquiry on this post related to the XGS1210-12, I thought you might be looking for a switch that supports 2.5GbE ports. 😅 For a switch that supports 5GbE ports and meets the same size as the XGS1210-12, we have the model XGS1250-12, which features 3x 5GbE ports. However, this switch…