Zyxel_Richard  Zyxel Employee

Hi Sir, NWA50AX can coexist with your BT device, and your wireless client device can auto-connect to the closest signal source and optimize itself. The only required setting is, please make sure the SSID and the security setting on three APs are the same. As for further explanation, currently most wireless clients have…

Hi Customer, Currently on nebula we can't disable the HTTP function / port 80 of AP. Nowadays, most popular browser will initiate HTTPS connection after we type IP address to access the AP, in addition, most people won't know each AP's IP address and even the password. So could you please share with us if there's any…

Hi Sir, 1. May I know is your device managed by Nebula, or worked standalone? 2. May I know is there any Nebula Icon on the device's box, or related QR code on the sticker? 3. If possible, could you please let us know what firmware you used before? Best Regards, Richard

Hi Sir, Welcome to post your question on our Zyxel Community. Please refer to the article below for the solution of your requirement: https://community.zyxel.com/en/discussion/comment/39226#Comment_39226 If your AP is working standalone (not managed by Nebula, you can refer to the page.105 of the user guide for setting…

Hi Sir, Glad you solve the issue by yourself! For other community members, please refer to this post to solve the issue: https://community.zyxel.com/en/discussion/12908/how-do-i-access-nwa3560-n-gui Best Regards, Richard

Hi Sir, Currently we can't directly schedule the AP to reboot itself neither through SSH or NCC configuration. If you want to stop Wi-Fi services, there're two approaches for your reference: 1. Set the "SSID Schedule", so that AP can broadcast the SSID only on the scheduled time. (You can refer to the article below for…

You can use the SmartMesh as well as the bridge function on your NAP203 even without license. It's totally okay for you to use NWA50AX/NAP102 as the root, and use NAP203 and the repeater which is enabled the wireless bridge function, and provide the wired connection to the printer. Just simply follow the article below for…

Hi Sir, The NWA50AX doesn't support captive portal function, so the setting will be grey out when there're only NWA50AX registered in your site. (For detail information, kindly refer to the "device function table" https://nebula.zyxel.com/cc/ui/index.html#/help/device-function-table ) Best Regards, Richard

Hi Sir, Glad to hear you find the optimization way by yourself! Please noted that, the interference signal in 2.4GHz includes both Wi-Fi and Non Wi-Fi services, both of them will cause to higher channel utilization. So using the DCS is always the best way for optimization settings. (Since it will consider both type of…

Hi Sir, Can you try to test to ping to that device, and see if it replies to that? Also, I’d recommended you to directly connect the PC to the switch that connects to the AP in the same subnet, and see if it can be scanned by the ZON(with the correct interface card selected) if ping to the IP success, we can use the SSH…

Hi Sir, May I know if your WAC6552D-S is successfully managed by the NXC2500? If it has been managed by NXC2500 successfully, it's web GUI will be disabled, so you can only monitor/configure it through the NXC2500. If your WAC6552D-S hasn't managed by NXC2500, I'd recommend you to use ZON Utility to reset it to default…

Hi Sir, NWA90AX supports captive portal function when it's managed by Nebula. The related settings are called "sign-in-method" under the [Access Point > Configure > SSID Advanced settings]. For the detail configuration process, please refer to the article through the URL below:…

Hi Sir, Of course that will help, usually an strength -63 dBm can provide a pretty stable and good signal, on the other hand, which also means this can be a strong interference for your house network... Please go ahead and do that, thank you... Best Regards, Richard

Hi Sir, I proceed some tests in your site, and found something that can be optimized, share my test and findings below: 1. There're some stations connecting at lower signal strength, meanwhile, you also enable the smart steering function, which makes them got kicked out by the AP due to low signal. From the event log, you…

Hi, 感謝您的回報，我們會盡速修正官網內容，謝謝。 Best Regards, Richard