Zyxel_Support  Zyxel Employee

@pancho35m,Currently, Multy X is supported 3 units. @DrPepper,We saw this issue and R&D is trying to fix it.

@pancho35m,Red Blinking means FW upgrade error.Maybe your Multy X does not finish download the firmware because Zyxel FTP server too busy or something else. However, when download/upgrade firmware failed, Multy X will boot with original firmware. You can try it later.

@DrPepper,What does mean: 13 devices currently connected, but none are active?Is it able to access Internet? About the problem of Diagnose between 1st node and 3rd node.Please uninstall and reinstall the APP on mobile device and recommend reset and re-setup your Multy X. Please share the distance between 3 units.…

@Marcus,Please kindly refer to this discussion. This is Android OS design after 7.0 Nougat. (When starting a Bluetooth Low Energy (BLE) scan requires permission from GPS.)

@Marcus,Thanks for your feature request.We will evaluate it.

@pancho35m,Why you need to turn off/on the devices by power circle?What is the firmware and app version? Currently, the latest firmware is V1.00(ABKJ.1)B9 and the lastest app is V1.3.0.171003.For iOS: V1.3.0.171003For Android: V1.3.0.171003 After upgraded firmware, Multy X will reboot automatically.

@pancho35m,We will add this feature request to wish list.

@Thorsten,Multy X has dual firmware image.If you lost the Internet connection to cause failed during download/upgrade firmware, Multy X will boot with original firmware.

@pancho35m,This is Android design limitation.We will ask Google for the solution.

@DrPepper,What is your network bandwidth? Please kindly share the information. Thanks.We will release new app and new firmware to fix Diagnose issue tomorrow.

@pancho35m,It may old app and FW to cause the problem.We will release new app and FW tomorrow.

@DrPepper,We will update the User's Guide soon.

Hi All, Sorry for the inconvenience.This is current design and Multy X has not any plan to support Getting Access also by Web browser.

@mutester,We will release a new app version tomorrow and will keep improved it.

@mutester,We will enhance the description during installation in coming app version.