Zyxel_Support_CPE  Zyxel Employee

Hi Jari_S, please share below information with us. 1.May I know what is your country?2.What's the serial number of your LTE7460?3.How did you get this LTE7460? 4.If you got this LTE7460 from ISP(mobile network provider), please share ISP name with us. Thank you.

Hi sir, we have some question need check with you. Please let we discuss via Message. Thank you.

Hi NeAl, We’re looking into the issue now and will keep you posted on any update.

Hi workshop, we need to check more detail info with you. Please check your message. 

Hi AnjanM, You can use the keyword "lte ally" to search the app. May I know which country/region you set on your App Store settings? You may refer to the following instructions to check the country/region. https://support.apple.com/en-us/HT201389 Also may I know which LTE router did you buy? Regards, Bob

Hi Grig0r, In order to provide you with a better assistance, we contacted you through private message to get more information, please check your message box.

Hi Mozie, Thank you for your interest in our products. Both devices are IAD but they use different chipsets. If have any unclear item from our datasheet, please feel free to let us know.

Hi djtheron69, V5.30(ABIE.2)H1 was released for specific ISP so that’s why you cannot upgrade it to V5.30(ABIE.5)C0. If you need newer version, please contact with support team of your ISP.

Hi Ralliartur, I also compare the speed test results between the app and the web page. It seems that the upload speed from the web page is inferior than the app. You may refer to the following images. In general, the download speeds are the same across different attempts; the upload speeds measured by the app are roughly…

Hi Armalite8, As I reply to you in another post, your device is installed on customized fw so it’s impossible to change to C0 version.

Hi Armalite8, Your device is installed on customized fw so it’s impossible to change to C0 version.

Hi Ralliartur, Thanks for the update. Regards, Bob

Hi Bob, The serial S162Z42001583 is the first hardware release, which does not support auto restart. 

Hi AyKamyshev, Opening the housing of the LTE6101 outdoor unit is not a standard way to use the product, and we are not able to support such application which is based on opening the housing of the LTE6101 outdoor unit. Regards, Bob

Hi ralliartur, Thanks for your feedback. Please keep us posted. Regards, Bob