bbb  Freshman Member

Hi Biddulph, The LTE3302 does not have an RJ-11 port, it does not provide VoIP services; and it does not have a converter either. If you are looking for VoIP services, maybe you consider the Zyxel VMG series. Regards, Bob

Hi Sidhique, Could you please identify the model name of your LTE modem? You can find the model name on the sticker, or simply provide the firmware name. Different modems may have different configuration options. I would like to know the model first before providing the next step. Thank you. Regards, Bob

Hi Renat, Do you configure "external" as the "antenna select" (Configuration > Network > WAN > Management WAN > Antenna Select)? Also, do you configure the "dial-up profile" on the same page as "auto" or "manual"? If it's manual, what is the APN setting? Regards, Bob

Hi VeryByte, VPN passthrough should be enabled by default. You don't have to configure over the web GUI. Regards, Bob

Hi Kent, What are the firmware versions before and after the firmware upgrade? May I know whether your LTE service provider is Orange France? Also, after the LED behavior changes, can the LTE3301 still connect to the Internet? Could you please describe the Internet connection in more details? Thank you. Regards, Bob

Hi dch, 2 questions: (1) is there any pattern on the disconnection timing? For example, does it disconnect every 12 hours or a given interval? (2) could you please take screenshots on the Cellular Info page (access it from the Home page > Cellular Info section)? I would like to know the signal status in general. Regards,…

Hi spacemanspiff, Are you using the V1.00(ABKA.0)C0 firmware? Could you please list which addresses or links you tested which caused Internet disconnection? And could you please also identify which end device you are using? For example, URL, tested by MacOS (OS version:xxx), Safari. Thank you. Regards, Bob 

Hi, Unfortunately it only supports wireless (mobile) Internet access, e.g. LTE, 3G. For wired Internet access, you can consider the LTE5366 or the LTE3316. 

Hi Jeff, I suppose that you did built the IPsec VPN on both your PC and your phone, and you tried to access the SBG's LAN IP address from your PC but it did not work. Question #1: may I know when you tried to access the SBG from your PC, how many Internet access do you have on that PC? Do you have both fixed line access…

Hi, Could you provide the screenshot on the LTE Modem Status page (Monitor > LTE Modem Status). I would like to know the status shown on this page. Also, did this issue happen right when you purchase the router and the moment when you start to use it? If not, is there any specific configuration you did before it happened?…

Hi Juhaz, Regarding Elisa's LTE public IP address services, I think I know what happens to the service. Could you please go to the LTE3301's web GUI. On the Management WAN settings page (Configuration > Network > WAN > Management WAN > Modify), what are the settings? Do you switch to manual dial-up profile and manually…

Hello Juhaz, Yes, when I see the IP address "100.98.22x.xxx" you wrote, I immediately think of the Wikipedia page about Carrier-grade NAT. I know that the IP range "100.64.0.0/10" is frequently used by many LTE service providers, and it may confuse end users. In short, this is a private IP range. That's why you saw another…

Hi, If the network topology looks like the following diagram and you would like the LTE3301 to forward its public IP address at WAN side to the server, you can simply enable bridge mode, you don't have to disable DHCP server or NAT at the same time. In short, the only configuration you have to do on the web GUI is to…

Hi Jeff, I'm sorry but there is no Zywall5 from the product portfolio. Do you mean USG Zywall 50? Also, could you please share the firmware version of the Zywall? I would try to set up the same test scenario as yours and test it. Meanwhile, about the SA timeout, do you have any logs on either the Zywall or the SBG side for…

Hello, Two questions here: 1. What is the firmware of your SBG3300? 2. Which Zywall model is in the French branch? I might have to test a bit and discuss with my colleagues before any further comments.