Zyxel_Vic  Zyxel Employee

Комментарии

  • Hi @Bicasluna Had you ever tried to press the reset button and see if this operation works? If not, there could be some kind of HW issue happens. Since the Zywall USG 200 was EoL for quite a long time and the protection feature of this model is really out of date now. It's recommended to have consider with the successors…
    Раздел: Usg200 stacked with sys led flashing Комментарий от Zyxel_Vic 4 мар
  • Hi @antoniocerasuolo Yes the topology seems to be working with the SCR 50AXE. The SCR50AXE can work with PPPoE / DHCP /Static IP internet connections. However, by referring to this topology, there could be a potentially double NAT in your network which may bring to unexpected result to certain applications which should be…
    Раздел: second question regarding the Zyxel SCR 50AXE Комментарий от Zyxel_Vic 4 мар
  • Hi @jpblanch75 We had our colleague in US to help on your requirement. Thanks for your feedback
    Раздел: Joining Beta Program, here and now! Комментарий от Zyxel_Vic августа 2023
  • Hi all We had finished pushing the settings to all those devices that may have VPN connection issues. Would you please check if it's working right now? If the problem persists, please kindly provide your Org/Site name and Firewall Serial Number by private message for us. We will further assist on your cases. Thank you and…
    Раздел: Nebula Cloud Service Incident 2023-07-10 Комментарий от Zyxel_Vic июля 2023
  • Hi @Pook Reboot the device may have the chance to recover from current situation since it will reget the settings from Nebula cloud again. However, if it failed, please follow @Zyxel_CSO suggests to share more information of your device and we'll help to check on it.
    Раздел: Nebula Cloud Service Incident 2023-07-10 Комментарий от Zyxel_Vic июля 2023
  • Hi @nielsscheldeman It shouldn't be force upgrade on your device, are all your on-cloud devices be upgraded automatically? Would you share your org information with us in private message and we'd like to learn more from it. We deeply apologized for certain inconvenience happened to you. Thank you
  • Hi @robin_bockman Long time no see in here. We had released a new version on the forum. Can you verify with it? Here it is the download link: ZLD V5.35WK06 Firmware release — Zyxel Community By the way, as mentioned in the previous reply "Another possibility is that the host didn't send the SSDP packet again after the…
    Раздел: USG FLEX 100 - UPnP Комментарий от Zyxel_Vic февраля 2023
  • Hi @Vagabound Thanks for your interesting. USG Flex series support DNS Threat Filter feature which is included in the Gold Security Packet. For more information regarding to what is included in the GSP license, please visit the link below: Available today: USG FLEX series supports Gold Security Pack — Zyxel Community In…
  • Hi @mMontana We apologized for making certain misunderstanding to you, actually, we did do the evaluation on this feature. Just the marketing conditions is also a big factor in deploying a new feature which is not showed in the specs. If this is a key feature you suggest to be implemented on our firewall products, we'd…
    Раздел: OpenVPN support for USG router ? Комментарий от Zyxel_Vic декабря 2022
  • Hi @mMontana Thanks for your feedback. We removed our FTP service due to security concerns. Regarding to those EOL/EOS models, perhaps we can consider to put the EOL/EOS final release download links onto the forum "News & Release" category so that people still can have a place to download it.
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