Zyxel_Adam  Zyxel Employee

Hi @AlanSmithee, Welcome to Zyxel Community! I totally agree configuring every ports to VLANs is a pain for network administrator, and MAC-Based VLAN and Dynamic VLAN Assignment mitigate the task. They are two different features, let me explain a bit. "This MAC address X should be on VLAN 20, no matter which port it is…

Hi @Mingweiai, 我們正在嘗試複製您的問題, 另外想跟您請教一下: 1. 現場都是用於voip設備 > 請問您是使用VoIP電話互ping嗎? 2. 但在交換器內互相ping也是沒辦法 > 請問這是接另外兩台交換器在GS1200-8HPv2上也無法互相ping通嗎? 我們這邊目前測試可用的PC/SW/AP互ping或是ping IP phone皆正常.

Hi @PeterD, Welcome to Zyxel Community! 1. May I know did you choose Media type to DAC 10G before renaming other 1G ports and upgrade firmware? 2. Could you please check switch syslog by filtering "firmware" to see what firmware version before you upgraded to 4.70(ABHT.3)C0? 3. Could you please also check if the port link…

Hi @n5hzr, Please check your inbox message, we would like you to try if the newer firmware fixes the issue.

Hi @Chris77, Zyxel switch is not support using this way to query switch information. There are alternative ways that other users shared to query information from switch via "echo" or "Linux expect". Please refer to the following link:…

Hi @businessuer, Sorry for my misunderstood. For configuring device offline notification, please go to Site-wide > Configure > Alert settings.

Hi @businessuer, As long as the faulty device is still registered in your site, NCC will send the email as it detects device latest frimware version. Our system also informs users once there is a new firmware release on NCC.

Hi @businessuer, Kindly inform you that there is no setting to configure notifications of firmware upgrade avaiable on NCC. However, once your device has available firmware and close to the automatic upgraded time, our system will notify you an email as following: Sender: [email protected] Email title: Scheduled…

Hi @dw15693, I use a Macbook Air to connect to GS1900-24E via WiFi router SSID, wired, and AP's SSID by using Chrome/Safari and it's working. You mentioned that your wired PC and a PC connects to an access point has no issue while connecting to GS1900-24E GUI. Were you using this Mac to run these tests as well? Is so,…

Hi @dw15693, Welcome to Zyxel Community! I could access to GS1900-24E web GUI throught management VLAN from router WiFi on my local test. May you try to use a different browser or private browsing (Incognito mode) and access again?

Hi @maja202, Welcome to Zyxel Community and sorry for this late response. For current design of XGS1250-12, it needs to set a port PVID to the same VLAN as management VLAN. For example, if you would like to set your management VLAN to 2, you need to: 1. Create VLAN 2. 2. Set one of ports PVID to 2. 3. Configure switch…

Hi @PTish, Thanks for your reply and confirming boot version. It's a valuable input that downloading tech support fail can also be fixed by disable and enable PoE feature again. We actually have a direction this week and it's also related to the tech support issue you found. Thanks again, for all your efforts and patience.

Hi @businessuer, I understood. We will help you to put your wish to idea section, there will have agents to check if the feature request is valid.

Hi @businessuer, I am sorry, but I think you misunderstood my words. As I mentioned that you can use "clear ip dhcp binding" to clear a specific inactive host, so you are able to do it by using commend line indeed. However, what I mean by inquiring you if you've seem any practical case is that does anyone implement this…

Hi @PTish, Thanks for your reply. That's because you clicked the "Apply" button twice, so the switch shows "tech support is generating for others", then it indeedly nothing happen. To download tech support can only click the button once and wait for it to be exported. I believe you restarted your switch after finding this,…