Zyxel_Charming  Zyxel Employee

評論

  • Hi Triceratops, In our current design, it's an expected behavior to receive the alarm report when AP offline even if it is turned off by PoE schedule. However we do have plans to implement new designs to solve this confusion, the estimated time will be the end of the year. Thanks for the response to help us improve NCC.
  • 您好 Aussie_Melb, 四款NAP如您在FAQ看到的,主要有支援最高速度以及天線特性的差異 NAP102 是 2x2 802.11ac AP 最高支援到 1.2 Gbps NAP203, NAP303, NAP353 則是 3x3 802.11ac AP 最高支援到 1.75 Gbps NAP102 適合初階的佈建,體積小有利用反射器來優化佈建範圍 NAP203 有雙優化天線,可以適應不同地形的設置 NAP303 有做過700多種優化的聰明天線,可以在室內環境將使用者干擾大量降低 NAP353 則是工業IP66防塵防大浪等級,適用於戶外的應用 我們四種NAP都符合您應用於辦公室的需求喔!
  • Hi ocean77, Welcome to Nebula Forum! Heavy loading is defined slight differently for NAP and NSW, it might depend on your setting to inform that the number of online devices exceed some criteria you configured. There's a clear definition for your answer in FAQ : What is the meaning of Heavy loading in Dashboard? Hope it's…
  • Hi WebberIT, The setting to limit the account time is In the Cloud authentication page. After you click "+Add new user", there's a "Authorized" option for you to select. Choose "Yes" and a new field "Expire in" will be displayed Click "Change" and then you will be able to set a time in minutes as shown in the following…
  • Hi WebberIT, In general, the factors to lead the low throughput might be wireless interference or connectivity problem of the wired network. So, check your AP's link status first to make sure your wired connection speed is in 1000Mbps. If it's no problem with the wired connection, then enable DCS (Dynamic Channel…
  • Hi Frank, 我們將NAP102單接在15W/30W的PoE Switch都沒有遇到瞬斷的問題。 想請教您 1) 15W Switch上是否還有其他機器 2) PoE的設定模式 因為一般使用範圍大約在4W左右,所以接上15W的PoE Switch理應要能正常運作,但當機器的用電量超過總供電量時,Switch就會依照您所設定的模式規則去截斷某個port的電源,所以您可以先檢查看看機器瞬斷時是不是因為以上兩點造成的。
  • AussieMelb 您好 按照Nebula 的設計,user traffic/data plane是不會上cloud的,所以當外網斷線時,只會影響到control plane。 對使用者會造成的影響是沒辦法在NCC上看到nebula device的流量,還有某些設定(像是VPN)無法送到nebula device,不過使用者所在的LAN服務將不會受到影響,仍然可以透過NAP上網。 但如果是透過NCC做使用者認證(cloud authentication)的情況下,當外網出問題時,自然無法做認證,那麼就會有使用者無法登入上網的問題,不過仍然可以透過設定 AP > Configure > Authentication > NCAS…
  • Hi RUnglaube, Welcome to our Nebula Forum! There's a brief LED Indication Guide for NAP102 in our FAQ: FAQ > Troubleshooting > LED Indication Guide for NAP102 You can also find a guide about the LED status in the path on Nebula Control Center: Help > Online Document > Nebula Devices > Nebula Device Startup LED Guide You…
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